Customer Service: Providing friendly and helpful customer service, addressing inquiries and complaints, and ensuring a positive experience for all visitors.
Operational Tasks: Adhering to operational schedules, assisting with event setup and teardown, and performing other tasks as needed.
Reporting: Reporting to facility managers and upper management on operational matters.
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Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
The Ritz-Carlton is a place where the genuine care and comfort of our guests is our highest mission. We pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed, yet refined ambience. The Ritz-Carlton experience enlivens the senses, instills well-being, and fulfills even the unexpressed wishes and needs of our guests. (The Credo – promise to our guests).
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Maintain strong cross-functional relationships with Marketing, Operations, Customer Service and other teams to ensure smooth execution of campaigns and risk control strategies
Bachelor's degree or above; 2+ years of experience in data analysis or data operations, with exposure to at least one of the following: business risk control, marketing anti-fraud, account security, or fund security
Proficient in SQL with the ability to conduct independent data analysis; experience with R or Python is a plus
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Receive, validate, and submit ETO requests from country sales teams to the factory for 12NC creation; track approvals, maintain status logs, and escalate overdue items to relevant stakeholders.
Activate approved ETO 12NCs via PRT and configure pricing in the system upon approval, ensuring all steps are completed accurately and on time.
Execute monthly and quarterly QxP uploads into pricing tools, validate data integrity prior to each submission, correct Promotional APO prices as required, and escalate discrepancies to commercial teams.
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Provide operational support to sales teams and internal stakeholders, assisting the Immediate Superior in maintaining smooth daily sales operations and effective administrative execution.
Responsibilities
Maintain compliance with business process practices, such as reviewing and improving Standard Operating Procedures (SOP) and Work Instructions (WI) as required
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