Identifies and addresses legal and customer security requirements within the region
Supports the implementation of the global Information Security Management System (ISMS) and global business continuity standards within the region
Implements the global risk-based approach to protecting information and other assets within his/her region and performs vulnerability management related tasks
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Maintain a current understanding of money laundering and terrorist financing issues, including policies, procedures, regulations, industry best practice, criminal typologies and developing trends.
Ensure proper investigation of suspicious transactions or money laundering alerts
Obtain documentary proof of suspicious transactions and ensure effective record keeping of suspicious transaction identified and reported to the CAS in line with the local requirements
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Provide accurate and in-depth analysis to support strategic sales force structure, initiatives, targeting and incentive compensation program.
Implement, monitor and continuously improve sales capability measurement tools and management reporting.
Review and update SFE training materials for work streams such as call planning, incentive planning and field sales reporting; deliver live training as needed.
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Develop and drive the organisation's strategic direction and overall business plan in alignment with its mandate and long-term objectives, ensuring all functions contribute towards shared goals.
Take overall responsibility for achieving financial targets, sales growth, profitability benchmarks, and sustainable business expansion across multiple divisions.
Lead and oversee retail operations, supply chain management, and corporate support functions to ensure operational excellence while fostering a culture of collaboration among teams.
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Own the operational, budgeting and payment cycle for each cable system in TIME's portfolio — annual O&M fees, capacity upgrade orders (CUOs), and consortium-billed costs.
Evaluate new investment opportunities (new-build consortium systems, private cables, additional IRU/capacity stakes) and prepare investment proposals with commercial justification for management approval.
Track ROI on existing cable investments and identify options to monetise unused entitlement — e.g. wholesale capacity sales, backhaul bundling, or IRU resale.
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Partner with the financial controller to develop comprehensive budgets and conduct in-depth financial analyses to ensure alignment with strategic goals.
Build, mentor, and lead a high-performing operations team, instilling a culture of accountability and excellence.
Develop and implement robust risk management strategies to ensure business continuity and operational resilience.
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Perform and coordinate restore activities for business‑critical systems and applications, including support during disaster recovery tests and real incidents.
Analyze backup and restore failures, identify root causes, and implement corrective and preventive measures.
Contribute to performance tuning and optimization of backup environments regarding throughput, capacity, and availability.
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This is an efficient processor, who with guidance and directions can meet demands of multiple, repetitive HR processes, tasks and inquiries.
The role has strong customer service focus while supporting employees and managers in resolution of their HR matters via supporting tools and processes and by effectively navigating customers towards solutions.
This role is guided and supported by Global HR Services peers and SME's as well as management and provides great insight into operational HR work for the candidate who is passionate about transactional HR work.
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