Promotes and sells medical equipment, consumable for CRRT (Acute) products to government and private sectors, able to develop long term business relationship with existing and potential clients. Responsible for establishing and maintaining a good & healthy business relationship with clientele all times and provide a professional & well-mannered service to the Company's
Work closely with other departments eg. Marketing, Clinical etc to achieve set objectives
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Impact / Strategy: Drives significant impact on projects and programs by ensuring the delivery of high-value solutions that align with business strategy. Leads the evaluation of strategic solution options, including advanced value analysis and risk assessment, and actively shapes long-term roadmaps
Complexity / (Product Size): Works typically on a product or product line level, effectively managing highly ambiguous and evolving requirements in dynamic environments. Demonstrates a holistic viewpoint to analyze problems, considering potential micro and macro implications across related domains
Business / Technical Ability: Uses in-depth knowledge of the business or technical domain and relevant technologies to inform business strategies. Leads the application of tools, principles, and techniques across complex and cross-functional initiatives, anticipating challenges and proactively integrating analysis into broader solution design
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You will close collaboration with all Service representatives within the Country, including those remaining within the Systems BUs, identify white spots and define local level strategy for HUB approval to increase coverage of the IB base and support entries into new markets, segments and Customers, and identify opportunities at local level for organic and inorganic growth.
You will promote synergies and develop efficient delivery processes based on BU PGSV Strategy, ensuring excellence in managing the local operations, with a focus on continuous improvement and customer satisfaction, secure needed resources to support Growth while keeping financial performance and promote and implement the needed Training Programs.
You will promote sharing of best practice, support and collaborate with the Continuous Improvement and Problem-solving initiatives when required, drive Service Safety and enforces a Service safety and integrity culture throughout the Service organization, make sure all relevant actions are implemented to significantly reduce or eliminate HSE Risks, execute HSE operational plan and ensure full compliance with Hitachi Energy’s HSE and legal requirements, drive operational excellence by ensuring the implementation of company programs and Service’s operational risk management, staffing the local units appropriately to ensure delivery, ensure BU specific training program are delivered, ensures that the area of responsibility is properly organized, staffed, skilled and directed, guide, motivate and develop direct and indirect subordinates, improve service availability, provides training and develops capabilities and competencies and secure Service Team development to support Professional Growth.
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Support inventory management and system improvement by ensuring accurate inventory data entry and monitoring, as well as preparing and updating user guidelines
Monitor and escalate any cost changes to the superior, ensuring all changes are supported by proper memo or email documentation.
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Develop and manage IT budgets across the regional organization, ensuring cost-effective allocation of resources and vendor management across multiple countries
Analyze system performance across all regional locations and implement improvements to optimize efficiency and reliability
Plan, execute, and oversee IT projects aligned with organizational objectives across all five continental markets
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Implement, monitor and continuously improve sales capability measurement tools and management reporting.
Review and update SFE training materials for work streams such as call planning, incentive planning and field sales reporting; deliver live training as needed.
To promote and adhere to Zuellig Pharma’s core values when carrying out day-to-day responsibilities and interactions.
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