Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs). Update SWIs and local SOP documentation. Participating in project activities as required
Display high integrity on the job and comply with the Roche guidelines, including data privacy rules and regulations. Ensure consistent and reliable service delivery for customers serviced. Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
Align service delivery and quality with overarching objectives of the global HR Support Solutions organization. Manage service quality expectations and address customer concerns
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Ensure compliance with statutory requirements, labor laws, and internal policies. Monitor changes in regulations and proactively implement required changes to policies and procedures.
Oversee and manage Workday process for accurate record-keeping and data integrity. Ensure employee data in Workday are up-to-date.
Ensure transactional operations and record maintenance are accurate and efficient by executing or implementing regular quality checks on workflows for proper control and audit measures.
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Prioritize and track remediation efforts for identified vulnerabilities, collaborating with relevant teams to ensure timely resolution.
Stay abreast of emerging threats, vulnerabilities, and attack techniques to enhance VAPT strategies.
Establish and maintain robust security governance frameworks, policies, standards, and procedures in alignment with industry best practices (e.g., ISO 27001, NIST, internal compliance requirements).
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Develop and execute an effective sales plan to achieve targets and contribute towards the branch’s business and bottom line, in line with the bank’s wealth management strategy.
Lead and manage the Premier Sales team effectively to deliver Wealth Management (WEM) targets as well as to enhance sales staff performance and productivity.
Grow Wealth, plus Amanah, to deliver the business plans.
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Establish financial controls, policies, systems, and scalable processes to improve governance, operational efficiency, and business performance.
Bachelor's Degree in Finance, Accounting, Economics, or a related field, with professional qualifications (ACCA, CPA, CIMA, ICAEW, or equivalent) preferred.
Minimum 5 years of finance or accounting experience, including at least 2 years in a Finance Manager, Financial Controller, or similar leadership role.
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Perform and coordinate restore activities for business‑critical systems and applications, including support during disaster recovery tests and real incidents.
Analyze backup and restore failures, identify root causes, and implement corrective and preventive measures.
Contribute to performance tuning and optimization of backup environments regarding throughput, capacity, and availability.
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