Assist as a backup for Customer Service Administration when required, including handling end-user inquiries, scheduling technician appointments, preparing service reports, and managing relevant courier waybills.
Communicate with relevant parties, including Conex via WeChat, for product coordination and issue resolution when required.
Assist in creating and maintaining service cases and daily service updates where required.
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We work collaboratively with our clients,often partnering with leading global security and defense companies,to ensure exceptional results.
Lab equipment , Main repair OPS (MRO) , Lab Equipment , Defense & security , Automotive , Freight FWD & Logistics , Construction / M & E , Info & Comms technology , Software Development , Engineering , Training & consultation , Research & Development and Aviation & Drones.
Ability to coach themselves and others through change by using various forums to engage and solicit constructive feedback. Displays the ability to transform feedback into efficiencies and knowledge
Leading a team and monitor team processing to ensure accuracy, timely execution and in compliance with accounting principles.
Contact point for Locations for any escalation for all R2R operational activities by providing solution to location promptly to resolve the issues and making sure that services provide are meeting service levels and quality.
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Identify malicious activities from legitimate file, email, user, or network activity, distinguishing between benign and harmful elements with precision.
Conduct manual research to gather threat intelligence and analyze attack vectors. Identify potential threats, study their behavior and techniques, and assess the methods used by attackers to provide actionable insights.
Assess and categorize events that have been manually reported. Review the details of each event thoroughly to determine its significance and severity, classifying it according to predefined criteria to ensure accurate prioritization and responses.
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Price Ticketing Creation: Create standardization and update price tickets for bedding products, ensuring accuracy and compliance with pricing policies.
Homewares Management : Collaborate with the marketing & e-comm department to implement promotional strategies, including creating and executing marketing campaigns. Managing stock, including clearing out aging inventory.
Any other reasonable duties to be advised from time to time.
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Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
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Processes various electronic forms related to documenting human resources activities such as new-hire onboarding, change-of-status, performance evaluations, benefits, termination of employment, etc.
Inputs employee personal data into human resources information/computer system (HRIS) database and/or documents activities as requested.
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