Strong organizational skills and attention to detail.
Excellent communication skills (written and verbal) and customer-facing experience.
Proficiency with Microsoft Office (Excel, Word); experience with ERPs (SAP, Oracle, Microsoft Dynamics, NetSuite) and CRM tools (Salesforce, HubSpot) is a plus.
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The role acts as the key link between the Market Expansion team and the Retail Trade Management (RTM) team, which owns day-to-day store operations, ensuring that every initiative we design is properly implemented, adopted, and sustained at store level, and that execution stays aligned to SOP as we build the business from scratch in each new market.
Key Responsibilities
Project-manage end-to-end new market expansion initiatives across all markets, from business build-out through launch to post-launch stabilization.
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Special Handling & Equipment: Direct the handling and build-up of odd-sized or special cargo, and manage unit load device (ULD) inventory, warehouse ops, and ground equipment.
Regulatory Compliance & Audits: Ensure all shipments comply with local customs, aviation safety, and international security standards; lead preparations for authority and airline audits.
Disruption & Claim Management: Act as the escalation point for flight delays, damaged cargo, and operational disruptions, implementing swift recovery plans and managing customer claims.
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Support Retail Chemist Prescription Audit (RCPA) program enrollment and assist in cleansing Master Customer List (MCL) customer data to maintain accuracy and data integrity across systemsBuild and improve existing data processes and establish a virtual repository center to strengthen data management capabilities across the commercial team
Collaborate with the sales force and cross-functional teams to ensure data accuracy and alignment, and provide broader team support during absences or when assigned by managementAdministrative duties and coordination tasks as required
Bachelor's Degree in any discipline, with a preference for Data Analytics, Computer Science, or Business Administration
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Brixsten Academy is a trusted learning centre in Klang Valley dedicated to helping students excel in their IGCSE and A-Level examinations through personalized and customized teaching approaches.Since 2015, we have built a strong academic foundation grounded in educator excellence, personalized learning pathways, and a deep commitment to student growth. We believe every student is unique, and our relationship-centric approach supports students to achieve strong academic outcomes while building confidence, character, and long-term capability. Our culture is guided by four core principles.Relationship-Centric: We build strong, respectful partnerships with students, parents, and educators.Committed: We are dedicated, responsible, and strive for excellence in all that we do.Supportive: We foster a collaborative environment where everyone helps each other grow.Learn & Grow Together: We continuously improve and progress as one academic community.
The Position
As the Student Engagement & Operations Executive, you will oversee the daily administrative and operational functions of the academy, ensuring efficiency, service excellence, and smooth coordination between students, parents, teachers, and the finance team.
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As the Student Engagement & Operations Executive, you will oversee the daily administrative and operational functions of the academy, ensuring efficiency, service excellence, and smooth coordination between students, parents, teachers, and the finance team.
This role plays a critical part in delivering a professional and customer-oriented experience while supporting enrollment growth and operational accuracy.
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Avares (M) Sdn Bhd is seeking a dedicated and detail-oriented Operations Support Executive to join our team in Seri Kembangan, Selangor. This full-time role is essential to ensuring smooth and efficient daily operations. You will support various departments, manage administrative tasks, and contribute to process improvements.
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Avares (M) Sdn Bhd is seeking a dedicated and detail-oriented Operations Support Executive to join our team in Seri Kembangan, Selangor. This full-time role is essential to ensuring smooth and efficient daily operations. You will support various departments, manage administrative tasks, and contribute to process improvements.
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Safeguard store health standards and operational SLAs, proactively monitoring and optimizing key metrics (LSR, NFR, Chat Response Rate) to mitigate platform penalties and ensure account longevity.
Optimize inventory integrity and cross-channel stock allocation, working closely with warehouse teams to manage data syncing and prevent overselling during peak traffic spikes.
Analyze comprehensive performance data, evaluating traffic sources, conversion funnels, and fulfillment efficiency to generate actionable insights and optimize overall store growth.
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