Human Resources
Recruitment Assistance
Record Keeping
Organizational Skills
Communication Skills
Employee Relations
Onboarding Processes
Administrative Support
Client & Operational Coordination: Coordinate with internal teams and support operational matters related to workforce management and client servicing.
Administrative & Reporting Support: Assist in preparing reports, operational tracking, and administrative coordination using Microsoft Excel.
Ad-Hoc Duties: Support additional HR, operational, and coordination tasks assigned by management from time to time.
...
Plans and delivers Quality Refresher Training and AR&R Effectiveness on specified quarters, to reinforce critical quality standards, enhance quality awareness and keep operators informed of quality concerns raised by internal and external customers.
Conducts operator certification and annual re-certification to ensure skills, process knowledge, and compliance requirements are consistently met.
Interact regularly with production floor management to provide training support, sharing inputs, making recommendations or feedback related to operations training.
...