To plan and recommend pro-active maintenance systems by way of repairs, replacement to optimize the utilization of equipments and machineries to the Company.
To train, develop, coach and motivate the subordinate staff to perform according to set standards to enhance the productivity of the team.
To ensure the safety and environmental issues of the Company are in compliance with the Statutory regulations.
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To assist in the administration of the computer system, including system shutdown, system start up and data backups as outlined in the Information Technology Standard Operating Procedures (“IT SOP”) which comprise General IT Control, Policies and Procedures, Business Continuity Plan (“BCP”) and ISO 9001 procedures.
To assist in the management of servers.
To ensure daily tape backup and also external data backup to external drive as contingency off-site data storage facility.
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Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.
Help prepare promotional displays and ensure marketing materials are up-to-date and prominently displayed.
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Creative Testing & Account Health: Experiment with new angles, creatives, and ad funnels, while ensuring smooth daily ad delivery and account stability.
Job Responsibilities:
Ad Campaign Execution: Create, run, and optimize paid ad campaigns on major ad platforms (Facebook Ads, Google Ads, TikTok Ads, etc.).
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Execute effective sales campaigns and promotional activities to maximize outlet participation, revenue growth, and market opportunities.
Lead, coach, and motivate outlet teams to achieve business objectives while developing a high-performance and customer-focused culture.
Deliver an excellent customer experience by maintaining high service standards, resolving customer issues effectively, strengthening customer loyalty, and using customer insights to improve products and services.
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To execute any other duties & responsibilities to support departments when he/ she is on call during irregular hours, rest days, and company-paid holidays when needed.
Adaptable and willing to travel as needed to deliver results and contribute to team goals.
To assist the Head of Department (Human Resources and General Affairs) in executing and monitoring the whole spectrum of Human Resources and General Affairs in meeting the Company’s Goals and Objectives.
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