Design, development, installation & maintenance of Overhead/Underground Fibre Optic Cable throughout Sabah.
Supervise, control, and coordinate work according to project plan to ensure timely completion and high-quality work. Conduct frequent sites inspections and meetings to ensure high quality work and on time delivery of material in accordance with schedule.
Arrange submission of plans to local authorities and arrange inspections of work to kick off projects.
Assist in the deployment and integration of new network infrastructure and technologies.
Respond to network-related incidents and service requests promptly, escalating unresolved issues to higherlevel support as necessary. This may include providing support during weekends, after office hours, and on public holidays, supporting other rail lines and support server, data center, electronic access control matters on ad hoc basis.
Maintain accurate records of network assets, configurations, and changes.
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Responsible for disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary.
Analyse, isolate & troubleshoot network issues.
Resolve network performance issues including availability, utilization, throughput, good put, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.
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Act as the technical lead for network-related incidents, problems, changes, and service requests, ensuring proper coordination, escalation, documentation, and closure.
Collaborate with server, cloud, desktop, cybersecurity, application, and other ICT teams, as well as external vendors and service providers, to ensure seamless integration and delivery of network infrastructure services.
Lead troubleshooting and resolution of network equipment and connectivity issues involving routers, switches, wireless access points, firewalls, WAN links, VPNs, and other network components to minimise business impact and downtime.
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Client Environment: Data Centre / Network Infrastructure Operations
Job Summary
We are looking for a Data Centre Network Technician / Engineer to support data centre operations with a strong focus on network infrastructure, troubleshooting, configuration, and connectivity support.
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