Follow up on customer inquiries via email/call for the company’s products.
Resolve customer complaints by investigating & identifying problems, developing solutions, preparing reports, and making recommendations to HOD or Management. Act as an extension of the sales force to handle the chemical sales activities. Working with customer service/QA QC team for a pre-shipment sample and follow up with customer for approval status.
Coordinate with customer service and sales team for marketing activity preparations. Engage and participate in project support activities including sales discussion, marketing reports, market analysis, presentation, etc
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Follow up on customer inquiries via email/call for the company’s products.
Resolve customer complaints by investigating & identifying problems, developing solutions, preparing reports, and making recommendations to HOD or Management. Act as an extension of the sales force to handle the chemical sales activities. Working with customer service/QA QC team for a pre-shipment sample and follow up with customer for approval status.
Coordinate with customer service and sales team for marketing activity preparations. Engage and participate in project support activities including sales discussion, marketing reports, market analysis, presentation, etc
...
Create and curate engaging content, including graphics, videos, and blog posts, that aligns with our brand voice and resonates with our target audience.
Monitor online campaign results and optimize marketing campaigns, generate quality leads and improve key metrics based on insights (e.g. ranking target, social media impression, engagement rate, traffic, user engagement conversion rate & etc).
Calculating accurate marketing budgets for each campaign, analyzing campaign results and ads performance, and optimizing campaigns to improve ROl.
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Digital Marketing
Digital Marketing Strategy
Social Media Marketing
Social Media Strategy
Campaign Performance Analysis
XHS
RedNote
Artificial Intelligence
Search Engine Optimization (SEO)
Create/maintaining an updated HR Knowledge database; a common repository for HR policies, Standard Operating Procedures (SOPs), letter templates, forms and tools to promote operational consistency.
Monitor regulatory changes and assess policy implications.
Coordinate with Legal, Risk, and Audit teams to ensure compliance.
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Create/maintaining an updated HR Knowledge database; a common repository for HR policies, Standard Operating Procedures (SOPs), letter templates, forms and tools to promote operational consistency.
Monitor regulatory changes and assess policy implications.
Coordinate with Legal, Risk, and Audit teams to ensure compliance.
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