Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
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Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
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Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
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Stakeholder Communication: Facilitate meetings with project stakeholders to gather requirements and provide updates on project progress.
Progress Monitoring: Monitor project progress and track key performance indicators to ensure alignment with objectives. Documentation: Assist in preparing project documentation, including status reports, meeting minutes, and technical specifications.
Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure effective communication and coordination throughout the project lifecycle.
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Execute retail marketing initiatives, including on-ground activations, branch campaigns, events, partnerships, and seasonal promotions to drive customer traffic and sales opportunities.
Work closely with the Sales team to develop sales enablement materials, product communications, and campaign toolkits to ensure effective product positioning and execution.
Support the commercialization of ancillary products by developing bundled offerings and customer-centric propositions throughout the vehicle ownership journey.
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Execute retail marketing initiatives, including on-ground activations, branch campaigns, events, partnerships, and seasonal promotions to drive customer traffic and sales opportunities.
Work closely with the Sales team to develop sales enablement materials, product communications, and campaign toolkits to ensure effective product positioning and execution.
Support the commercialization of ancillary products by developing bundled offerings and customer-centric propositions throughout the vehicle ownership journey.
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Manage the Accounts Receivable function including issuing invoices, monitoring outstanding balances, following up on collections, and ensuring timely receipt of payments from customers.
Accounts Payable Management
Review and verify supplier invoices, process payments, monitor outstanding payables, and ensure timely payment to suppliers and subcontractors.
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Manage the Accounts Receivable function including issuing invoices, monitoring outstanding balances, following up on collections, and ensuring timely receipt of payments from customers.
Accounts Payable Management
Review and verify supplier invoices, process payments, monitor outstanding payables, and ensure timely payment to suppliers and subcontractors.
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This internship provides hands-on exposure to real commercial renovation and fit-out projects, covering tendering, cost estimation, procurement, variation orders, progress claims and project cost control.
The intern will work closely with our QS, Project and Site teams to understand the complete commercial process from tender stage to project completion.
- Perform critical path and delay impact analysis; identify slippage, bottlenecks and critical interfaces early; develop mitigation and recovery programmes.
- Coordinate work fronts, activity sequencing and interfaces with the site execution team, subcontractors, suppliers, consultants and the client's representatives; participate in weekly progress meetings.
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