Translate complex operational and business information into clear, engaging, and learner-centric content.
Collaborate with SMEs to validate technical accuracy while ensuring content meets instructional and learner experience standards.
Manage the review, revision, and governance of learning materials to ensure content remains current, relevant, accessible, and aligned with organisational standards.
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Manage day-to-day bookkeeping, accounts receivable, and accounts payable to keep our financial records completely accurate and up to date.
Execute regular bank reconciliations and lead month-end closing activities, including the preparation of journals, to help our team deliver timely and accurate monthly reports.
Assist in preparing comprehensive financial statements and tax returns so that we can collectively remain compliant with standard local regulations.
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Assist the operation of E-commerce platform. Assist in creating and updating product listings on e-commerce platforms. Ensure product information, images and pricing are accurate and up to date.
Content creation: collaborate with marketing team to create engaging product descriptions, online marketing content.
Data analysis: Assist in collecting and analysing e-commerce performance data.
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Create/maintaining an updated HR Knowledge database; a common repository for HR policies, Standard Operating Procedures (SOPs), letter templates, forms and tools to promote operational consistency.
Monitor regulatory changes and assess policy implications.
Coordinate with Legal, Risk, and Audit teams to ensure compliance.
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Payroll & Claims Processing – Execute monthly payroll processing. Verify employee claims and reimbursements while maintaining precise payroll records and ensuring confidentiality.
Compliance & Statutory Filings – Prepare and file necessary statutory contributions such as EPF (KWSP), SOCSO (PERKESO), EIS, PCB, and other mandatory submissions.
Audit Support & Financial Control – Assist external accountants and auditors during audits, maintain thorough financial documentation and audit trails, and ensure adherence to company financial policies and internal controls.
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Coordinate and facilitate the loan settlement process to help our clients complete their transactions smoothly and with confidence.
Perform routine internal audits on operational files and documents, ensuring all records remain compliant with company standards.
Run post-sales outreach initiatives including follow-up communications, festive wishes, and periodic newsletters, allowing us to keep our brand top of mind.
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Coordinate logistics and administrative arrangements for events, training sessions, meetings, academic activities, and operational requirements.
Collaborate with team members and cross-functional departments to ensure smooth execution of tasks and effective operational support.
Learn, understand, and consistently apply company policies, Standard Operating Procedures (SOPs), and operational workflows to maintain service quality and efficiency.
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Collaborate with cross functional teams, especially Sales & Marketing team, Procurement team, Finance team and Project Management team to ensure smooth process of processing sales orders, invoices, and tracking of accounts receivables.
Manage marketing databases & CRM systems. Ensure all the important information on leads, opportunities, projects etc. are recorded and tracked. Identify potential risk and propose improvement actions to be taken.
Collaborate with cross functional teams to ensure smooth process of processing purchase orders and payments to vendors.
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In this role, you’ll be part of a lean, innovative, and profitable team that’s engineered for the future of marketing. You’ll work hands-on with AI-powered tools, scalable service models, and multi-market campaigns, delivering real impact for leading organizations. Expect a fast-paced environment where you’ll learn, experiment, and grow as we embed AI into everything we do — from strategy to execution.