Manage accounts payable and receivable processes, including invoice processing, payment follow-up, and reconciliation of vendor statements, ensuring timely and accurate payments.
Respond promptly, positively and professionally to customer enquiries within 24 hours and work closely with other departments to speed up collection procedure. Provide accurate advice on billing queries.
Build and maintain the twelve-month marketing calendar covering campaigns, product launches, promotions, festive seasons, activations, outlet openings, KOL releases, app campaigns and IP collaborations.