Preparation of monthly financial or management reporting which includes income statement, balance sheet, trial balance; general ledger reconciliation, aging report, listing.
Maintain proper accounting in compliance with regulatory requirement & accounting standards.
Support budget and forecasting activities to understanding any key variances between actual and budget.
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Preparation of monthly financial or management reporting which includes income statement, balance sheet, trial balance; general ledger reconciliation, aging report, listing.
Maintain proper accounting in compliance with regulatory requirement & accounting standards.
Support budget and forecasting activities to understanding any key variances between actual and budget.
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Proactively follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
Maintain a thorough understanding of the company's products and services, as well as customer service policies and procedures, to provide accurate and helpful information to customers.
Assist in the development and maintenance of customer service knowledge base articles and FAQs to improve self-service options for customers.
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