Monitor, track, and evaluate campaign performance metrics, conversion rates, and ROI using advanced analytics tools to continuously refine strategies and maximize revenue.
Team Leadership & Continuous Improvement: Lead the procurement, production planning, and logistics team while streamlining workflows through advanced ERP/MRP tools and maintaining ISO compliance.
This includes aligning the product portfolio with customer and market requirements and communicating these needs to Product Management for potential innovation or product development.
Support the nomination and engagement of class ambassadors, and work with them as an effective communication channel between the cohort and Programme Office.
Exposure to other Housekeeping functions such as Floral, Wardrobe, Laundry, and Minibar, understanding how the teams come together to contribute to a seamless guest journey.