Respond quickly to hardware fault tickets, log all issues and solutions, conduct regular equipment inspections, and follow standardized SOPs to prevent downtime.
Perform other IT-related tasks as assigned.
Maintain and troubleshoot all oAice and factory hardware (PCs, servers, switches, industrial terminals, and production data collectors) to ensure stable operations.
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Troubleshoot and resolve manufacturing, process, equipment, and technical issues to improve yield, reduce downtime, and support stable production ramp-up
Establish and maintain production procedures, work instructions, SOPs, process flows, routings, cycle time standards, and controlled manufacturing documentation
Provide training and technical coaching to production teams on new equipment, processes, procedures, quality requirements, and safe ways of working
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Support the creation and maintenance of work instructions, SOPs, process flows, build records, validation records, and process documentation
Participate in process improvement initiatives focusing on quality, yield, efficiency, cost reduction, cycle time, safety, and line readiness
Assist in ensuring compliance with Quality, GMP, regulatory, and Occupational Health & Safety (OHS) standards during trials and production support activities
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Lead investigations to determine the root cause of quality defects or production issues using structured problem-solving techniques (e.g., 5 Whys, Fishbone diagram, and proactively utilizing Failure Mode and Effect Analysis - FMEA)
Develop and implement robust countermeasures for identified quality issues to prevent future defects. Collaborate with cross-functional teams to ensure solutions are effective and sustainable.
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Production Support: Provide technical support to manufacturing teams, troubleshoot equipment and process issues, and minimize downtime.
New Product Introduction (NPI): Assist Engineering in the smooth introduction of new products into production, including process development, tooling, and documentation.
Equipment Maintenance: Manage and maintain manufacturing equipment, coordinating with maintenance teams to ensure optimal performance and proper maintenance.
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Documentation & Standards: Develop, document, and maintain standard operating procedures (SOPs), work instructions, and safety protocols.
Collaboration: Work with engineering, facility, quality and production teams to resolve quality issues and implement improvements.
Provide technical support to internal customers, resolving issues such as Return Merchandise Authorization (RMA) and Dead on Arrival (DOA) evaluations. Communicate effectively with internal and external stakeholders.
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Documentation & Standards: Develop, document, and maintain standard operating procedures (SOPs), work instructions, and safety protocols.
Collaboration: Work with engineering, facility, quality and production teams to resolve quality issues and implement improvements.
Provide technical support to internal customers, resolving issues such as Return Merchandise Authorization (RMA) and Dead on Arrival (DOA) evaluations. Communicate effectively with internal and external stakeholders.
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Troubleshoot and resolve manufacturing, process, equipment, and technical issues to improve yield, reduce downtime, and support stable production ramp-up
Establish and maintain production procedures, work instructions, SOPs, process flows, routings, cycle time standards, and controlled manufacturing documentation
Provide training and technical coaching to production teams on new equipment, processes, procedures, quality requirements, and safe ways of working
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Develop, implement, and optimize manufacturing processes, equipment, tooling, routing, work instructions, and documentation to meet NPI and production targets
Collaborate with Product Development teams to provide DFM/DFA input and ensure product designs are robust, manufacturable, serviceable, and scalable for production
Lead and support New Product Introduction (NPI) activities, including prototype builds, process trials, testing, risk assessment, verification, validation, and production handover
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Support the creation and maintenance of work instructions, SOPs, process flows, build records, validation records, and process documentation
Participate in process improvement initiatives focusing on quality, yield, efficiency, cost reduction, cycle time, safety, and line readiness
Assist in ensuring compliance with Quality, GMP, regulatory, and Occupational Health & Safety (OHS) standards during trials and production support activities
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Support the development and implementation of manufacturing processes, equipment, tooling, routing, work instructions, and controlled documentation
Assist in New Product Introduction (NPI) activities, including prototype builds, process trials, testing, data collection, validation, and production handover
Help troubleshoot basic manufacturing, process, equipment, and technical issues under the guidance of senior engineers and technicians
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Lead continuous improvement initiatives using Lean Manufacturing tools (Kaizen, 5S, JIT, Kanban) to optimize workflows and reduce cycle time
Perform failure analysis (RCCA), troubleshoot manufacturability issues (DFM), and implement root cause solutions to improve product quality.
Bachelor’s degree in Industrial, Mechanical, or Mechatronics Engineering with 5+ years of manufacturing experience (preferably in semiconductor industry)
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Troubleshoot and resolve manufacturing, process, equipment, and technical issues to improve yield, reduce downtime, and support stable production ramp-up
Establish and maintain production procedures, work instructions, SOPs, process flows, routings, cycle time standards, and controlled manufacturing documentation
Provide training and technical coaching to production teams on new equipment, processes, procedures, quality requirements, and safe ways of working
...
Support the creation and maintenance of work instructions, SOPs, process flows, build records, validation records, and process documentation
Participate in process improvement initiatives focusing on quality, yield, efficiency, cost reduction, cycle time, safety, and line readiness
Assist in ensuring compliance with Quality, GMP, regulatory, and Occupational Health & Safety (OHS) standards during trials and production support activities
...