Assist in the planning, coordination, and execution of departmental projects, strategic initiatives, and continuous improvement programmes.
Monitor project milestones, track progress against timelines, and proactively follow up with relevant parties to ensure deliverables are achieved as scheduled.
Coordinate meetings, prepare agendas, record meeting minutes, and follow up on action items to ensure effective implementation of decisions.
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Assist in the planning, coordination, and execution of departmental projects, strategic initiatives, and continuous improvement programmes.
Monitor project milestones, track progress against timelines, and proactively follow up with relevant parties to ensure deliverables are achieved as scheduled.
Coordinate meetings, prepare agendas, record meeting minutes, and follow up on action items to ensure effective implementation of decisions.
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Plan, create, and manage social media content across relevant platforms, including content calendars, copywriting, visual assets, and performance monitoring.
Establish and maintain relationships with external partners, including shopping malls, kindergartens, educational institutions, and media partners, to develop strategic marketing collaborations.
Design and produce marketing collateral such as posters, flyers, videos, digital advertisements, and promotional materials in accordance with Yamaha's branding and corporate guidelines.
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Proactively follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
Maintain a thorough understanding of the company's products and services, as well as customer service policies and procedures, to provide accurate and helpful information to customers.
Assist in the development and maintenance of customer service knowledge base articles and FAQs to improve self-service options for customers.
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