Customer Service
Teamwork
Communication Skills
Time Management
Attention to Detail
Food Safety Knowledge
Cleaning and Sanitization
Food Handling
Communication
Handle customer inquiries, feedback, and complaints professionally and courteously, escalating issues to management when necessary to ensure a positive dining experience.
Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations, adhering to strict hygiene and sanitation standards.
Process payments accurately using the POS system, managing cash, credit card transactions, and providing correct change.
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Assist in ensuring solutions are suitable for production through adherence to governance, policy, and best practices.
Analyze system performance data (uptime, incidents, and ticket volume) to identify trends, forecast demand, and provide insights for capacity planning and monitoring improvements.
Apply GenAI to develop and document prompt strategies for analysis, ensuring knowledge transfer to BAU for ongoing use.
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