To be the first point of contact for members, end users, clients, service providers and colleagues. Ensure customers’ enquiries and requests are handled as per the stipulated performance standards and benchmarks.
...
Build strong relationship and good rapport with key personnel in outlets and educate them in terms of product information, positioning of each products, and execution of activities.
To ensure brand presence in every outlet. All Point of Sales materials are visible in place.
Plan and implement Account Coverage Plan to ensure all outlets are covered effectively and timely.
...
Build strong relationship and good rapport with key personnel in outlets and educate them in terms of product information, positioning of each products, and execution of activities.
To ensure brand presence in every outlet. All Point of Sales materials are visible in place.
Plan and implement Account Coverage Plan to ensure all outlets are covered effectively and timely.
...
Drive simplicity by standardizing the assigned R2R / FRA processes by increasing Finance Core convergence, and by developing tools and processes for constant quality and efficiency improvements; strategize with global process owners on process rollouts
Improve and optimize the monthly closing and reporting processes, including additional controls and checks, standardization, minimization of manual adjustments, automations, etc.
Be responsible for compliance with AMA and AFCM
...
Apply appropriate DocuSign signing workflows and methods based on customer type and contractual requirements.
Monitor contract execution progress and confirm successful completion and sealing in DocuSign.
Manage contracts throughout their full lifecycle, from initiation and execution to renewal or termination, ensuring adherence to all contractual terms and conditions.
...
Actively participate in troubleshooting and providing support when operational issues or disruptions occur.
Work closely with customer service teams and other relevant departments to support efficient operations.
Understand and utilize order management and customer management tools such as SAP, BOTs, and Salesforce (SFDC) to improve operational efficiency and accuracy.
...
Drive simplicity by standardizing the assigned R2R / FRA processes by increasing Finance Core convergence, and by developing tools and processes for constant quality and efficiency improvements; strategize with global process owners on process rollouts
Improve and optimize the monthly closing and reporting processes, including additional controls and checks, standardization, minimization of manual adjustments, automations, etc.
Be responsible for compliance with AMA and AFCM
...
Apply appropriate DocuSign signing workflows and methods based on customer type and contractual requirements.
Monitor contract execution progress and confirm successful completion and sealing in DocuSign.
Manage contracts throughout their full lifecycle, from initiation and execution to renewal or termination, ensuring adherence to all contractual terms and conditions.
...
Actively participate in troubleshooting and providing support when operational issues or disruptions occur.
Work closely with customer service teams and other relevant departments to support efficient operations.
Understand and utilize order management and customer management tools such as SAP, BOTs, and Salesforce (SFDC) to improve operational efficiency and accuracy.
...