300+ Managed Services Jobs in Federal Territory - June 2026 - High Salaries
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Undisclosed
KL City
- Customer Experience: Analyzing customer feedback through metrics like CSI (Customer Satisfaction Index) and NPS (Net Promoter Score) to develop dealer-specific improvement plans.
- Compliance & Auditing: Conducting regular dealer visits and audits to ensure compliance with warranty policies, technical requirements, and legal regulations.
- Training & Development: Identifying technical and non-technical training needs for dealership staff to bridge skill gaps and maintain service quality. ...
Posted
21 days ago
Undisclosed
KL City
- Strong leadership, stakeholder management, and communication skills at all organisational levels.
- Experience in driving global process standardisation and managing localisation requirements.
- Ability to manage competing priorities in a complex, fast-paced environment. ...
Posted
a month ago
Undisclosed
KL City
- Oversee day-to-day operations across multiple functions including Sales, Marketing, Operations, Finance, and HR
- Lead, coach, and develop senior leadership teams to build a high-performance culture
- Ensure compliance with company policies, governance standards, and regulatory requirements ...
Posted
16 days ago
MYR7,000 - MYR8,000 Per Month
KL City
- Coordinate effectively with Dental School’s faculty members who are practicing under Faculty Practice Plan and to ensure optimum support for the faculty members during their practice at OHC for effective services.
- Implement proper infection control procedures to ensure compliance to health and safety requirements by all personnel practicing in OHC.
- Cooperate with internal and external audits and ensure implementation of recommendations for the clinical and laboratory services. ...
Posted
a month ago
Undisclosed
KL City
- · Updates customer on ticket status/resolution in accordance with Priority metrics.
- · Ensure that incidents and requests are dealt with accordance to customer and priority needs. · Escalate tickets as required.
- · Abide by the IT service processes, procedures and work instructions set by the company including Code of Conduct and Core Values. ...
Posted
a month ago
Undisclosed
KL City
- Monitoring service performance through metrics and regular reviews, enabling continuous improvement.
- Ensuring effective communication and collaboration between business, IT, and support teams.
- Implementing governance and compliance checks to align with internal policies and external regulations. ...
Posted
a month ago
Undisclosed
KL City
- Team’s productivity
- To manage, operate and comply to the DHL Center of Excellence standard.
- Drive and cultivate the Insanely Customer service centric culture through consistent side by side monitoring and effective coaching feedback in increasing the quality performance measured through VOICE and Global MSP. ...
Posted
a month ago
Undisclosed
KL City
- As a member of the APAC team, work closely with Sales and Project Delivery to identify critical customer requirements and effectively position Trilliant’s offerings to address customer needs and business outcomes.
- Identify, prospect, and prequalify new sales opportunities through a combination of inbound lead follow‑up and targeted outbound engagement, including cold calls, text messages, and email outreach.
- Collaborate with Product Marketing, Business Development, and other CSM/CSD/SA team members to define and deliver compelling field demonstration activities, technical presentations, and customer workshop materials. ...
Posted
a month ago
Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
a month ago
Undisclosed
KL City
- · Updates customer on ticket status/resolution in accordance with Priority metrics.
- · Ensure that incidents and requests are dealt with accordance to customer and priority needs. · Escalate tickets as required.
- · Abide by the IT service processes, procedures and work instructions set by the company including Code of Conduct and Core Values. ...
Posted
a month ago
Undisclosed
KL City
- To support the Relationship Managers & Area Managers in building business rapport with priority banking customers
- Malaysian citizen
- Candidate must possess a minimum Diploma in any business related studies ...
Posted
a month ago
Undisclosed
KL City
- Drive workforce and capacity strategies in collaboration with WFM and BPO partners to ensure optimal coverage in a multi-market, multi-channel environment.
- Define and execute strategies to improve efficiency, elevate customer satisfaction, and optimize cost across all operations.
- Lead performance management through clear KPI frameworks, business reviews, and data-driven continuous improvement initiatives. ...
Posted
a month ago
Undisclosed
KL City
- Lead disaster recovery planning and execution, keeping internal risk systems up to date.
- Implement and maintain VPN setups, security systems, and certificate management for secure access.
- Monitor security system controls to align them with compliance standards. ...
Posted
23 days ago
Undisclosed
KL City
- 与KOL沟通平台的合约返佣政策、推广计划、活动内容，并协助其顺利上线和运营；
- 规划并执行合约类KOL推广项目，包括合约挑战赛、返佣激励、联名活动等；
- 分析不同KOL推广效果（注册量、活跃交易量、合约交易额、返佣成本等），定期优化合作策略； ...
Posted
a month ago
Undisclosed
- Act as a key escalation point for operational issues, complex transactions, and process-related queries
- Ensure escalation protocols are followed appropriately and communicate issues to relevant stakeholders in a timely manner
- Support and coach junior team members while monitoring team productivity and performance ...
Posted
a month ago
Undisclosed
KL City
- Serve as escalation point for major service disruptions or contractual disputes.
- Align provider roadmap with airline digital, commercial, and operational strategy.
- Maintain executive-level relationships within provider organizations. ...
Posted
25 days ago
Undisclosed
KL City
- Ensure the Aon sales process is applied consistently, including accurate pipeline management, monthly forecasting and all sales activity management as required by the region.
- Lead / own the sales process for key tenders including engagement with the wider Aon to leverage expertise and to write RFP content / value proposition – ensuring Aon quality & branding standards are adhered to.
- Participate in all sales meetings, including the work associated with the annual business planning process, quarterly reviews etc. ...
Posted
a month ago
Planet Telecoms Managed Services Sdn Bhd
Kuala Lumpur, WP Kuala Lumpur
2
Job Vacancies
306 Followers
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