Coordinate shipment bookings with carriers and freight forwarders; track vessel schedules and arrange trucking, warehousing, and related logistics activities.
Issue shipping instructions and prepare pre-alerts for all inbound and outbound cargo.
Coordinate and monitor cargo loading/unloading to ensure proper handling and compliance with SOPs.
...
Maintain a strong safety and compliance culture, ensuring adherence to company policies and labor and workplace requirements.
Manage customer relationships, KPIs, escalations, and service performance, while supporting new customer implementations and business development initiatives.
Oversee warehouse operational costs and budgets, drive cost-saving initiatives, support accurate billing, and minimize inventory losses, damages, and claims.
...
Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Warehouse Management, Business Administration or a related field.
Minimum 2 years of relevant working experience in warehouse operations, logistics, inventory control, supply chain management, or Quality Control (QC).
Experience in the frozen food, food manufacturing, or manufacturing industry will be an added advantage.
...
Monitor logistics costs and prepare monthly expense budgets and analysis, identifying cost drivers and improvement opportunities.
Lead logistics cost reduction initiatives, including freight optimization, supplier negotiation and continuous improvement projects.
Manage logistics suppliers and service providers, including ocean freight, freight forwarders and other logistics partners; oversee quotation comparison, performance evaluation and service quality.
...
To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
...
Reporting & Operational Support: Prepare relevant shipping reports and documentation to support operational efficiency and continuous service improvements.
Education: Diploma/Degree in Supply Chain, Logistics, Business, or related fields.
Experience: 1–3 years in shipping logistics, freight forwarding, or import/export customer service (Senior title available for experienced candidates).
...
Collaborate with internal and/or external stakeholders to execute projects, ensuring projects are meeting the intended objectives, completed timely and within allocated budget/resources.
Health check Fulfilment Operations team daily operational KPIs, flagging operational issues/risks, and develop temporary workarounds and long-term solutions to de-bottleneck challenges.
Bachelor's degree in engineering, supply chain, or any related qualification.
...