Verifies SST exemption eligibility and ensures accurate documentation is submitted. Works closely with finance to record exempted purchases and comply with statutory SST reporting requirements.
Co-ordinate with shipping agents/ vendors for outbound of delivery, returns of merchandise and manage shipping documents accurately.
Negotiate and manage freight rates and service agreements with logistics providers while optimizing transportation routes to achieve cost efficiency and service reliability.
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Build, lead, and develop a high-performing National Airfreight Perishables Team, fostering accountability, collaboration, and capability in line with the KN Roadmap and RACI framework.
Ensure operational excellence, partnering closely with Corporate Airfreight, Perishables Management, and cross-functional stakeholders to deliver service reliability and quality.
Recruit, coach, and motivate talent (in alignment with Corporate dotted-line management) to strengthen bench strength and long-term product expertise.
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Optimize warehouse layout and storage utilization to improve flow and reduce handling time.
Review the existing logistics operations and processes and advise on corrective and preventive measures to take in order to run the logistics operations effectively, including developing and enhancing SOP and where required.
Lead monthly cycle counts, stock reconciliation and expiry checks to ensure inventory accuracy and proper stock rotation practices.
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Support internal teams in optimizing shipping processes and implementing logistical solutions.
Review shipping documents for accuracy and ensure smooth operations.
Ensure compliance with local HS codes, import regulations, and international product standards (Household, Medical, Appliances, F&B, Cosmetic, etc.).
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Process Verification: Ensure that the foundational standards set by the regional office are being utilized correctly by local teams in their workflows.
FTA & Origin Support: Assist in the verification of Rules of Origin documentation and support FTA studies to optimize regional duty costs.
Tool Testing: Support the rollout of new digital tools by performing user-acceptance testing and identifying areas where manual inputs can be replaced by data feeds.
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To oversee and take responsibility for AP staff and ensure financial procedures and controls are adhered to.
To provide financial insights through analysis of costs, spending trends, and operational performance.
To effectively supervise financial operations, optimize cash flow management, and foster good relationships with vendors, stakeholders, and internal departments.
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Support the GL and/or enterprise-wide identified projects/programs (for example ERP)
Support/lead commercial related continuous improvement projects
Provide operational leadership to the logistics service providers (4PL LCC and others when applicable) to ensure timely collection and delivery of products to customers.
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Identify and obtain correct description information necessary to decipher appropriate classification for parts.
Maintain effective working relationships and communication with all key contacts (locally, regionally, or internationally) as needed within MR.DIY, as well as across departments within the local district (at origin and destination) to assure efficient and effective execution of defined processes.
Maintain regular communication with peers, Supervisor, Purchasers, and/or Import Managers to gain and share knowledge of best practices and common challenges/opportunities.
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It oversees pricing performance through analytics, dashboards, and KPIs while providing insights to support margin protection and rate reviews.
The role also acts as a key liaison across country pricing teams, Sales, Key Account Management, and Procurement to resolve alignment issues and streamline ways of working.
Additionally, it drives continuous process improvements and digital enablement to enhance pricing accuracy, speed, and compliance.
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