Lead commercial activities and negotiations, securing competitive agreements aligned with our business plans.
Build and maintain a strong portfolio of logistics service providers, ensuring alignment with long-term business needs.
Take overall responsibility for implementing new solutions together with the team, ensuring a smooth start-up, and steer day-to-day performance so that service providers consistently deliver against KPIs on cost, quality, lead time and utilisation.
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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Monitor logistics costs and prepare monthly expense budgets and analysis, identifying cost drivers and improvement opportunities.
Lead logistics cost reduction initiatives, including freight optimization, supplier negotiation and continuous improvement projects.
Manage logistics suppliers and service providers, including ocean freight, freight forwarders and other logistics partners; oversee quotation comparison, performance evaluation and service quality.
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Reporting & Operational Support: Prepare relevant shipping reports and documentation to support operational efficiency and continuous service improvements.
Education: Diploma/Degree in Supply Chain, Logistics, Business, or related fields.
Experience: 1–3 years in shipping logistics, freight forwarding, or import/export customer service (Senior title available for experienced candidates).
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Collaborate with internal and/or external stakeholders to execute projects, ensuring projects are meeting the intended objectives, completed timely and within allocated budget/resources.
Health check Fulfilment Operations team daily operational KPIs, flagging operational issues/risks, and develop temporary workarounds and long-term solutions to de-bottleneck challenges.
Bachelor's degree in engineering, supply chain, or any related qualification.
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