• Monitor logistics performance, identify and resolve transportation issues, and implement corrective actions for disruptions and abnormal logistics events.
• Maintain logistics cost records, support cost control initiatives, and manage logistics data within transportation management and visualization systems.
• Prepare weekly and monthly logistics reports while supporting the evaluation, development, and performance management of local logistics service providers.
To liaise with Customs Officers and relevant government authorities regarding shipment activities, import/export regulations and required documentation.
To effectively manage and control logistics cost through strong administrative oversight and adhere to expedited freight procedure.
To manage movement of customers' materials and equipment to and from suppliers (both internal and external) and ensuring all project requirements are met in a timely manner.
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Track and resolve logistics issues, including shipment delays, damage claims, or documentation discrepancies
Ensure all shipments comply with international trade, customs, and local regulatory requirements (e.g., Free Trade Zone,DG regulations, HS Code classification)
Prepare, verify, and maintain shipping documents such as invoices, packing lists, certificates of origin, airway bills, and K8/K1 forms
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Perform business and process analysis using the data and information provided by internal systems and outside sources. Analysis offered includes more than just the numbers. It contains observations and ideas.
Participate in process improvement teams to determine ways to improve business processes. Ideally taking a lead role for some projects at the appropriate time.
Provide ad hoc analytical services to assist in problem solving and in times of crisis.
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Leverage planning and use rate checker tools to achieve competitive costs by applying preferred contracted rates.
Plan effective shipment/truck routings, leverage consolidation/cargo optimization, and maximize backload opportunities to drive down costs where possible.
Monitor shipment execution, track shipment movements and manage deviations with our logistics suppliers while keep internal stakeholders updated.
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Analyze production and logistics data, optimize transportation plans, improve logistics efficiency, and prepare regular logistics reports to support continuous process improvement.
Liaise with logistics service providers to arrange finished goods transportation and ensure on-time delivery to customers.
Manage the daily operations of the materials warehouse, ensuring inventory accuracy, compliance with 6S standards, and the prevention of material shortages.
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Respond to delivery, returns, and replacement enquiries - including escalations from the Customer Experience team and direct customer outreach - communicating professionally via phone, email, and ticketing systems.
Manage the returns transportation process, including scheduling carrier pickups, tracking return shipments, and confirming warehouse receipt with the warehouse and inventory teams.
Monitor and follow up on operational issues and recurring exceptions, identifying root causes and supporting corrective actions.
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Respond to delivery, returns, and replacement enquiries - including escalations from the Customer Experience team and direct customer outreach - communicating professionally via phone, email, and ticketing systems.
Manage the returns transportation process, including scheduling carrier pickups, tracking return shipments, and confirming warehouse receipt with the warehouse and inventory teams.
Monitor and follow up on operational issues and recurring exceptions, identifying root causes and supporting corrective actions.
...
Perform business and process analysis using the data and information provided by internal systems and outside sources. Analysis offered includes more than just the numbers. It contains observations and ideas.
Participate in process improvement teams to determine ways to improve business processes. Ideally taking a lead role for some projects at the appropriate time.
Provide ad hoc analytical services to assist in problem solving and in times of crisis.
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