• Candidate must possess at least certificate/vocational certificate/Diploma in related field or equivalent. • Fresh graduate or 1 year and above of working experience in related field • Experience in packing department or QC department will be a plus • Basic reading
writing and arithmetic skills required. • Ability to read
interpret technical documents and drawings • Knowledge of relative safety standards and willingness to use protective clothing (face-shield
gloves etc.) • Proficient in Bahasa Malaysia and English • Willing to work overtime when required • Good working attitude and able to work in a team
+2
Posted
13 hours ago
Chat Available
You can chat with the employer only after applying for this job.
To assist in preparation of quotation, issuance of bills and supporting shipping documents to customers for payment arrangement as well as to attend to customers inquiries;
To assist Customer Service & Operations Assistant Manager on any sales inquiry and others task.
Assist on any other duties as directed by the Management from time to time.
...
Serve as first point of contact for customers ensuring efficient customer communication
Liaise with company's appointed Logistics Service Provider (LSP) and shipper as intermediate
Troubleshooting by communicating with all involved parties and available resources in order to develop corrective action plans, attend to and solve incident and complain issues timely and efficiently.
...
Participate in meeting to provide insights on order/supply/issues, etc
Facilitate or Participate in Customer syncs to walk through tactical order/supply/issue items
Participate in internal Team calls with S&OE, F&L or other internal teams if relevant to provide feedback regarding Customer/areas needs, supply, Customer metrics, etc
...
Support Air Freight product and capacity management methods focusing on increasing effectiveness and efficiency
Support team members with timely monitoring and accurate updating of products (Track & Trace covering KUL & PEN station). Updating & working closely with CS Team of any irregularity.
Communicate information that requires little explanation or interpretation.
...