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200+ L1 Support Jobs - September 2026 - High Salaries
Showing 258 jobs results for
"l1 support"
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Manage Alert
Undisclosed
Singapore
- Respond promptly to service disruptions, outages, and performance degradation incidents.
- Maintain accurate incident records, ticket updates, daily reports, and shift handover documentation.
- Follow established operational procedures, security policies, and site-access requirements. ...
Posted
19 days ago
Undisclosed
Singapore
- Respond promptly to service disruptions, outages, and performance degradation incidents.
- Maintain accurate incident records, ticket updates, daily reports, and shift handover documentation.
- Follow established operational procedures, security policies, and site-access requirements. ...
Posted
19 days ago
Undisclosed
Singapore
- Key Responsibilities:Monitor and manage support mailboxes and user requests.Log, track and manage support tickets to ensure SLA compliance.Triage incidents and escalate complex issues to the L2/AMS team.Coordinate with technical teams to ensure timely issue resolution.Communicate with end users on issue status and resolution timelines.Maintain support documentation, runbooks and knowledge base articles.Support recurring governance and compliance activities.Preferred Skills & Experience:IT Helpdesk / Application Support / L1 or L2 Operations experience.Familiarity with one or more of the following platforms:Salesforce CRM / Marketing CloudWorkatoUiPathWorkday (Cumulus)TableauSlackExperience with ITSM tools such as ServiceNow, Jira or equivalent.Good communication and stakeholder management skills
- Keen to join a dynamic team? Apply now and take your career forward!
Posted
12 days ago
RAPSYS TECHNOLOGIES PTE LTD
Undisclosed
Singapore
- Key Responsibilities:Monitor and manage support mailboxes and user requests.Log, track and manage support tickets to ensure SLA compliance.Triage incidents and escalate complex issues to the L2/AMS team.Coordinate with technical teams to ensure timely issue resolution.Communicate with end users on issue status and resolution timelines.Maintain support documentation, runbooks and knowledge base articles.Support recurring governance and compliance activities.Preferred Skills & Experience:IT Helpdesk / Application Support / L1 or L2 Operations experience.Familiarity with one or more of the following platforms:Salesforce CRM / Marketing CloudWorkatoUiPathWorkday (Cumulus)TableauSlackExperience with ITSM tools such as ServiceNow, Jira or equivalent.Good communication and stakeholder management skills
- Keen to join a dynamic team? Apply now and take your career forward!
Posted
12 days ago
Undisclosed
KL City
- Investigate MDCA alerts, user activities, connected applications, cloud-discovery information, activity policies, anomaly detections, and connector health.
- Review Purview alerts and events related to Information Protection, sensitivity labels, Data Loss Prevention, Endpoint DLP, Insider Risk Management, and Data Lifecycle Management.
- Collect screenshots, diagnostic packages, logs, alert details, policy status, connector status, audit records, and validation outputs required for issue investigation. ...
Posted
10 days ago
Undisclosed
KL City
- Investigate MDCA alerts, user activities, connected applications, cloud-discovery information, activity policies, anomaly detections, and connector health
- Review Purview alerts and events related to Information Protection, sensitivity labels, Data Loss Prevention, Endpoint DLP, Insider Risk Management, and Data Lifecycle Management
- Collect screenshots, diagnostic packages, logs, alert details, policy status, connector status, audit records, and validation outputs required for issue investigation ...
Posted
10 days ago
Undisclosed
Singapore
- Digital platforms
- E-commerce systems
- Customer-facing web applications ...
Posted
3 days ago
Undisclosed
Singapore
- Digital platforms
- E-commerce systems
- Customer-facing web applications ...
Posted
7 days ago
Undisclosed
KL City
- You bring 4+ years of battle-tested networking experience from a NOC, ISP, or MSP environment.
- You speak the language of networks fluently, ideally holding a CCNA Enterprise or Service Provider level certification.
- You're a Cisco command-line ninja, with mandatory experience on their Routers, Switches, and Firewalls. ...
Posted
10 days ago
Undisclosed
WFH
KL City
- You bring 4+ years of battle-tested networking experience from a NOC, ISP, or MSP environment.
- You speak the language of networks fluently, ideally holding a CCNA Enterprise or Service Provider level certification.
- You're a Cisco command-line ninja, with mandatory experience on their Routers, Switches, and Firewalls. ...
Posted
10 days ago
Undisclosed
Singapore
- Digital platforms
- E-commerce systems
- Customer-facing web applications ...
Posted
10 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Good Knowledge of Java, Unix/Linux, SQL
- Experience in Unix commands , SQL queries
- Experience in programming languages such as JAVA/J2EE. ...
Posted
18 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Good Knowledge of Java, Unix/Linux, SQL
- Experience in Unix commands , SQL queries
- Experience in programming languages such as JAVA/J2EE. ...
Posted
18 days ago
Undisclosed
Singapore
- Perform impact assessment and coordinate with relevant stakeholders during service disruptions.
- Support incident management activities and facilitate communication during critical outages.
- Conduct post-incident reviews and root cause analysis (RCA) to prevent recurrence. ...
Posted
13 days ago
SGD2,000 - SGD2,000 Per Month
Singapore
- Morning shift 6am to 3pm
- General shift 9am to 6pm.
- Afternoon shift 2pm to 11pm ...
Posted
19 days ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Investigate and troubleshoot production issues.
- Use SQL queries for data validation and issue analysis.
- Perform basic troubleshooting using Java and Linux. ...
Posted
16 days ago
SGD5,500 - SGD5,500 Per Month
Singapore
- Perform impact assessment and coordinate with relevant stakeholders during service disruptions.
- Support incident management activities and facilitate communication during critical outages.
- Conduct post-incident reviews and root cause analysis(RCA) to prevent recurrence ...
Posted
18 days ago
MYR2,500 - MYR2,500 Per Month
- Prepare and deploy new user devices from our standard build.
- Watch RMM alerts and raise the ones that matter.
- Keep ticket notes and IT documentation accurate as you work. ...
Posted
11 days ago
Undisclosed
Singapore
- Assist with basic troubleshooting steps and common user issues (e.g., login problems, email access).
- Maintain accurate records of service requests and communications.
- Ensure a high level of customer service and follow-up. ...
Posted
10 days ago
SGD6,000 - SGD6,000 Per Month
Singapore
- Good understanding of APIs, microservices, web services, integrations, and authentication
- Hands-on experience with monitoring/observability tools such as Datadog, New Relic, Dynatrace, AppDynamics, Grafana, or CloudWatch
- Knowledge of APM, SRE practices, log analysis, and content delivery architecture ...
Posted
19 days ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Assess the impact of production incidents and coordinate with relevant technical and business stakeholders.
- Support major incident management activities and provide timely updates during critical service disruptions.
- Conduct post-incident reviews and contribute to root cause analysis to prevent recurring incidents. ...
Posted
19 days ago
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