200+ L1 Support Jobs - September 2026 - High Salaries

Showing 257 jobs results for "l1 support"
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Singapore

  • Liaise with customers to clarify order discrepancies and confirm orders.
  • Coordinate with Supply Chain Department for stock availability and delivery dates.
  • Issue Purchase Orders to suppliers and monitor incoming shipments. ...
Posted
25 days ago
  • Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
  • Meet individual and team qualitative and quantitative operations performance metrics
  • Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...
Posted
4 days ago
  • Perform testing and troubleshooting for mobile services.
  • Monitor system health and 1st level troubleshooting.
  • Coordinate with vendor for Preventive maintenance. ...
Posted
4 days ago
WFH

Singapore

Posted
4 days ago

KL City

  • Communicate clearly with customers, provide updates and propose interim workarounds where necessary.
  • Monitor support SLAs and ensure tickets are properly followed up and closed.
  • Document incidents, solutions, FAQs and recurring issues. ...
Posted
13 days ago
  • Meticulous in maintaining site IT forecast, accrual, spending tracking, procurement/receiving process, maintaining MA, Contractors, Communication billing, asset/inventory
  • Should be willing to work extended hours or modified schedule to meet deadlines
  • Ensure performance meets stipulated KPIs/SLAs at all ...
Posted
4 days ago
Posted
19 days ago
Posted
19 days ago
Posted
19 days ago

KL City

  • Maintain clear, timely, and empathetic communication with customers throughout the support lifecycle, including proposing interim workarounds and documenting final solutions
  • Contribute to and maintain internal and external knowledge base articles and FAQs that capture workarounds and long-term solutions
  • Identify recurring issues and work with Product and Engineering on long-term fixes or improvements ...
Posted
11 days ago
Posted
21 days ago
Posted
21 days ago
Posted
21 days ago
Posted
25 days ago
  • Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
  • Meet individual and team qualitative and quantitative operations performance metrics
  • Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...
Posted
a month ago

Malaysia

  • Own the experience: Take strong ownership of every interaction, making sure each customer walks away with a great impression of the company.
Posted
a month ago
  • Provide first level IT troubleshooting for all technical issues.
  • Document and respond to issues using the school's ticketing system, keeping records current through to resolution.
  • Escalate issues to the Director of IT where they fall outside first level scope, with clear notes on what has already been attempted. ...
Posted
24 days ago