200+ L1 Support Jobs - September 2026 - High Salaries

Showing 263 jobs results for "l1 support"
Never miss any updates for L 1 Support jobs
Chat Available
MYR4,500 - MYR6,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Incident triage and logging application issue via SNOW and route it to the proper technical resolving team.
  • Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system.
  • Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns. ...
Application Support Troubleshooting
+8
Posted
21 days ago
Chat Available
MYR3,500 - MYR3,820 Per Month
Near Train Station
  • Set ticket impact, urgency and prioritizes tickets, set user perception and expectation accordingly in terms of turnaround and response time
  • Ensure all tickets are followed up and actioned within stipulated time-frame to avoid backlog of tickets that has exceeded KPI, including tickets assigned to individuals and support queues managed by the team
  • Provide technical support to user issues on products supported in a systematic and logical way. ...
IT Helpdesk Technical Support
+3

Be an early applicant!

Posted
a day ago
Chat Available
MYR3,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide support for printers and printing-related issues, including printer setup, connectivity, driver installation, and troubleshooting.
  • Install, configure, and maintain laptops, desktops, monitors, printers, and other IT peripherals.
  • Handle basic troubleshooting for network connectivity, Wi-Fi, VPN, and other common end-user IT issues. ...
Troubleshooting L1 support
+4
Posted
2 days ago
Chat Available
MYR4,500 - MYR6,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Incident triage and logging application issue via SNOW and route it to the proper technical resolving team.
  • Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system.
  • Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns. ...
Application Support Troubleshooting
+8
Posted
21 days ago
MYR5,500 - MYR9,500 Per Month
Near Train Station
  • Perform minor bug fixes, enhancements, and support-related coding
  • Support APIs, system integrations, and data flows
  • Monitor system performance and ensure high availability ...
Posted
a month ago
Chat Available
MYR5,500 - MYR9,500 Per Month
Near Train Station
  • Perform minor bug fixes, enhancements, and support-related coding
  • Support APIs, system integrations, and data flows
  • Monitor system performance and ensure high availability ...
Posted
a month ago
Chat Available
MYR3,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide support for printers and printing-related issues, including printer setup, connectivity, driver installation, and troubleshooting.
  • Install, configure, and maintain laptops, desktops, monitors, printers, and other IT peripherals.
  • Handle basic troubleshooting for network connectivity, Wi-Fi, VPN, and other common end-user IT issues. ...
Troubleshooting L1 support
+4
Posted
2 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide support for printers and printing-related issues, including printer setup, connectivity, driver installation, and troubleshooting.
  • Install, configure, and maintain laptops, desktops, monitors, printers, and other IT peripherals.
  • Handle basic troubleshooting for network connectivity, Wi-Fi, VPN, and other common end-user IT issues. ...
Troubleshooting L1 support
+4
Posted
2 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide support for printers and printing-related issues, including printer setup, connectivity, driver installation, and troubleshooting.
  • Install, configure, and maintain laptops, desktops, monitors, printers, and other IT peripherals.
  • Handle basic troubleshooting for network connectivity, Wi-Fi, VPN, and other common end-user IT issues. ...
Troubleshooting L1 support
+4
Posted
2 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide support for printers and printing-related issues, including printer setup, connectivity, driver installation, and troubleshooting.
  • Install, configure, and maintain laptops, desktops, monitors, printers, and other IT peripherals.
  • Handle basic troubleshooting for network connectivity, Wi-Fi, VPN, and other common end-user IT issues. ...
Troubleshooting L1 support
+4
Posted
2 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide support for printers and printing-related issues, including printer setup, connectivity, driver installation, and troubleshooting.
  • Install, configure, and maintain laptops, desktops, monitors, printers, and other IT peripherals.
  • Handle basic troubleshooting for network connectivity, Wi-Fi, VPN, and other common end-user IT issues. ...
Troubleshooting L1 support
+4
Posted
2 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide support for printers and printing-related issues, including printer setup, connectivity, driver installation, and troubleshooting.
  • Install, configure, and maintain laptops, desktops, monitors, printers, and other IT peripherals.
  • Handle basic troubleshooting for network connectivity, Wi-Fi, VPN, and other common end-user IT issues. ...
Troubleshooting L1 support
+4
Posted
2 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide support for printers and printing-related issues, including printer setup, connectivity, driver installation, and troubleshooting.
  • Install, configure, and maintain laptops, desktops, monitors, printers, and other IT peripherals.
  • Handle basic troubleshooting for network connectivity, Wi-Fi, VPN, and other common end-user IT issues. ...
Troubleshooting L1 support
+4
Posted
2 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide support for printers and printing-related issues, including printer setup, connectivity, driver installation, and troubleshooting.
  • Install, configure, and maintain laptops, desktops, monitors, printers, and other IT peripherals.
  • Handle basic troubleshooting for network connectivity, Wi-Fi, VPN, and other common end-user IT issues. ...
Troubleshooting L1 support
+4
Posted
2 days ago
Chat Available
MYR4,000 - MYR6,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Maintain accurate records of customer interactions and ensure high levels of customer satisfaction are consistently achieved.
  • Identify recurring customer issues and propose process improvements to enhance overall efficiency.
  • Support onboarding of new customers by providing guidance on products, services, or platforms. ...
Customer Service Customer Support
+3
Posted
15 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Collaborate with IT teams to resolve software integration and network connectivity issues
  • Update and maintain accounting software systems, ensuring data integrity and security
  • Assist in the development and implementation of new accounting software applications and upgrades ...

Be an early applicant!

Posted
a month ago
Chat Available
MYR2,500 - MYR3,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Collaborate with IT teams to resolve software integration and network connectivity issues
  • Update and maintain accounting software systems, ensuring data integrity and security
  • Assist in the development and implementation of new accounting software applications and upgrades ...
Posted
a month ago
MYR2,000 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
  • • Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
  • • Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
  • • Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution. ...

Be an early applicant!

Posted
3 months ago
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • • Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
  • • Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
  • • Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution. ...
Posted
3 months ago
SGD4,000 - SGD4,800 Per Month

Singapore

Posted
8 days ago
Undisclosed

Singapore

  • Able to create and maintain relevant knowledge repository on systems, processes, and queries.
Posted
11 days ago

User Experience Researchers Pte Ltd (Singapore)

Undisclosed

Singapore

  • Coordinate with L2 and technical teams to ensure smooth handover and follow-through on escalated issues
  • Communicate clearly with end users on issue status, resolution timelines, and workarounds
  • Maintain support documentation, runbooks, and knowledge base articles ...
Posted
14 days ago

USER EXPERIENCE RESEARCHERS PTE. LTD.

SGD2,500 - SGD2,500 Per Month

Singapore

  • Coordinate with L2 and technical teams to ensure smooth handover and follow-through on escalated issues
  • Communicate clearly with end users on issue status, resolution timelines, and workarounds
  • Maintain support documentation, runbooks, and knowledge base articles ...
Posted
14 days ago

CompuGroup Medical SE & Co. KGaA

Undisclosed

Singapore

  • Work closely with 2nd line support on any customer cases should higher technical assistance be required.
  • Partner with AI to help identify and share solutions to the support team on potential issues, smarter ways of working and how we can provide the best service to our customers.
  • Be working in a fast paced busy environment dealing with queries of all levels of difficulty – no two weeks, days or hours will look the same. ...
Posted
16 days ago
Undisclosed

Singapore

Posted
6 days ago
Undisclosed

Singapore

  • Respond promptly to service disruptions, outages, and performance degradation incidents.
  • Maintain accurate incident records, ticket updates, daily reports, and shift handover documentation.
  • Follow established operational procedures, security policies, and site-access requirements. ...
Posted
7 days ago
Undisclosed

Singapore

Posted
7 days ago
Undisclosed

Singapore

Posted
8 days ago
Undisclosed

Singapore

  • Coordinate with technical teams to ensure timely issue resolution.
  • Communicate with end users on issue status and resolution timelines.
  • Maintain support documentation, runbooks and knowledge base articles. ...
Posted
8 days ago
Undisclosed

Singapore

  • Coordinate with technical teams to ensure timely issue resolution.
  • Communicate with end users on issue status and resolution timelines.
  • Maintain support documentation, runbooks and knowledge base articles. ...
Posted
8 days ago