At RMS F&B Fusion, we believe F&B spaces should be more than just places to eat. Our goal is to create dynamic destinations where food, entertainment, brands and communities come together.
Role Description
Suasana Market Hall is looking for a creative, outgoing and social-media-savvy Graphic Design & Social Media Intern to join our team.
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Market Intelligence: Collect data on local freight rates, tank container supply and demand, and competitors' strategies; generate overseas market analysis, client acquisition strategies, and regional development plans.
Channel Building: Assist in establishing localized overseas sales channels, cultivate high-quality overseas agent resources, and increase the company's international tank container market share.
Financial Risk Control: Manage credit terms and follow up on payment collections for overseas clients; ensure compliance and effectively mitigate international trade, logistics, and foreign exchange risks.
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Strategic Account Ownership: Serve as the primary lead for assigned pharmacy chains, taking key account accountability for Watsons alongside key regional networks (including HTM and Megakulim).
Joint Business Planning: Formulate, implement, and track annual, quarterly, and monthly customer business plans to achieve sales targets, margin targets, and brand distribution goals.
Commercial Negotiations: Lead promotional negotiations, new product listings, shelf space allocation, secondary displays, and trading terms agreements.
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Monitor the property: Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly
Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Track and improve performance: Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed
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Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
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Monitor financial performance: Assist with the budget management, forecasting, and reporting to ensure financial targets are met and pastry operations align with the hotel’s goals
Ensure operational efficiency: Oversee pastry kitchen systems, processes, and workflows to ensure smooth and efficient operations.
Inspire and develop the team: Support team members, monitor performance, provide coaching to junior staff, and foster a positive and productive work environment
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Candidates should possess familiarity with Goods and Services Tax (GST) and other relevant tax and regulatory requirements in Malaysia.
Candidates should possess proficiency in accounting software and MS Excel, with attention to detail and strong organizational skills.
Candidates should possess good communication and collaboration skills, with the ability to work effectively with internal teams and external stakeholders.
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Tech-Driven R&D: Utilize data from our mobile app and sales analytics to iterate on menu offerings and localized tastes.
Supplier Technical Vetting: Lead the technical qualification of raw material suppliers (eg. cocoa, syrups, milk alternatives) to ensure they meet our high-quality benchmarks.
Relationship Management: Build deep partnerships with vendors to ensure supply resilience and early access to innovative ingredients.
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Oversee project cost control, budgeting and overall P&L performance.
Provide technical leadership throughout the design, engineering, installation, testing, commissioning and handover phases of cleanroom and MEP systems.
Application Lifecycle Management (ALM): Use Azure DevOps for source control (Git/TFS), build pipelines, and code deployments.
Testing & Troubleshooting: Perform unit testing, debug technical issues, resolve performance bottlenecks, and support user acceptance testing (UAT).
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A Team That Gets It: Work with a group of fun, energetic people who love what they do and always have each other's backs. Your team is your support system, and together, you'll crush it!
Providing next-level customer service that makes people feel amazing
Helping customers find that perfect jewelry piece
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Demonstrate exceptional commercial sharp-wittedness by rapidly adjusting, twisting, and pivoting brand and pricing strategies on the fly to navigate market uncertainties or sudden competitive shifts.
Oversee and manage local teams in West Africa (buying agents, quality control, logistics coordinators), ensuring effective performance, training and accountability.
Partner with the local Singapore Trade Marketing team, actively traveling and rolling up your sleeves to step into high-stakes negotiations with key retail channels or institutional procurement buyers when required.
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