Research & Reporting: Conduct market and competitor research to identify new business opportunities; track marketing performance, leads, sponsorship value, sales conversion, and commercial revenue; prepare monthly marketing and commercial reports for management.
Plan and manage monthly content calendars, ideate and execute content aligned with campaigns, trends, and audience insights, and monitor performance using engagement metrics.
Create basic visuals and short-form videos for social media, events, and product launches, while coordinating with designers, videographers, and agencies for higher-quality production.
Conduct market visits to track competitor activities, pricing, and promotions....
Sprint Ceremonies & Continuity Planning: Command sprint planning with fixed, non-negotiable dates. Ensure maximum preparedness prior to ceremonies to prevent stalling the entire team due to hotfixes or leaves. Establish rigorous continuity planning so that developers have absolute clarity on tasks and priorities at all times, preventing stalled productivity when leadership is away.
Active Co-Testing & Quality Ownership: Move beyond "literal" delivery. Actively co-test with developers mid-sprint to identify and resolve missing flows (such as mandatory validation flows) before they reach the UAT phase. Prevent scenarios where uncoordinated builds are handed over to stakeholders with glaring omissions.
Direct Communication & Unblocking: Act as a proactive problem solver, not a middleman. Directly communicate with engineering leads, stakeholders, and operations to find root causes of internal blocks and clear communication lines. Intervene immediately when team members are stalled waiting for responses....
Documentation & General AdministrationPrepare, organise and maintain training documents, presentation materials and administrative records. Support the preparation of meeting minutes, training schedules, reports and departmental presentations.Assist with data entry, document filing and administrative coordination. Perform other administrative duties and ad-hoc assignments as required by the Training Department.
Prepare training invitations, announcements, attendance sheets and other training-related documents. Follow up with relevant departments and participants to ensure timely completion of training requirements.
Perform business and process analysis using the data and information provided by internal systems and outside sources. Analysis offered includes more than just the numbers. It contains observations and ideas.
Participate in process improvement teams to determine ways to improve business processes. Ideally taking a lead role for some projects at the appropriate time.
Provide ad hoc analytical services to assist in problem solving and in times of crisis....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Collaboration & Delivery: Work with Product Owner, Developers, Quality Engineers and UX Designers to deliver the Virtual Companion. Contribute to sprint planning, code reviews and documentation.
AI/ML Literacy: A strong grasp of LLM fundamentals, including tokens, temperature, top-p, and context windows.
Prompt Engineering & Evaluation: Design, optimize, and evaluate prompts to improve AI behavior, reasoning, and response quality....
Reviewing the Request of Proposals (RFP) / Expression of Interest (EOI) for various governmental or non- governmental projects and coordinate closely with the engineers to ensure that the objective of business proposal submissions is fulfilled.
Developing and systemize business/commercial strategies and account plan for priority accounts ensuring the achievement of tenders.
Applying companywide project management standards in bid preparations and contracts, responding to client needs and managing the sales process from opportunity identification to client sign off....