Customer Service
Sales
Inventory Management
Point of Sale (POS) Systems
Product Knowledge
Merchandising
Stocking
Stock Replenishment
Stock Management
Inventory Control
Cashier
Visual Merchandising
Process Optimization: Adjust chemical dosing and treatment settings based on test results to improve efficiency and maintain compliance.
Operational Troubleshooting: Identify, report, and resolve operational issues such as abnormal settling, sludge bulking, or equipment malfunctions.
Performance Monitoring & Calibration: Supervise calibration and maintenance of flow meters, sensors, and dosing controllers. Track KPIs , including treatment efficiency and chemical usage.
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Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
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Participate in quality and safety initiatives including incident reporting, Q-Radar compliance, RCA investigations, continuous quality improvement initiative projects, and promoting a patient-safety culture.
Serve as a patient advocate, ensuring that therapy services comply with legal, ethical, and institutional standards while maintaining professionalism and positive work culture.
Facilitate duties assigned by the Head of Service or hospital management in supporting marketing and service promotion activities. Other Duties and Responsibilities
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