Punctual, efficient and above all courteous, assumes a pleasing and helpful attitude towards each guest, and speaks in a clear voice to other employees.
Must be always well groomed and neatly dressed in the prescribed uniform. While on duty, never wear any jewellery except that which is permitted as per the Resort’s grooming standard for uniformed employee.
Handles guest complaints, and if necessary, refer them to Assistant Manager for follow-up and corrective action. Must relay any customer complaints, regardless how small, to the Manager or Supervisor on duty.
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Prepare and analyze cash flow forecasts and budgets for interest costs and bank fees.
Review the company’s daily financial position to ensure all funding requirements are adequately met and appropriate funding strategies are implemented.
Execute forward hedging transactions in accordance with the Finance Manual and perform month-end hedging reconciliations with banks.
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Reconcile local and foreign customer statements and General Ledger accounts, investigate and correct discrepancies, and recommend appropriate solutions.
Prepare by-product and bottoms reconciliation and highlight any discrepancies or issues.
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-Departmental OJT & Digitalisation: Monitor line training quality to ensure a successful OJT process, and review physical content and workflows to transition the assessment and sign-off process into the LMS.
-Engagement Execution & Communication: Plan and execute employee engagement initiatives and prepare internal communications.
-Feedback Coordination & Diversity Support: Coordinate employee surveys, track departmental action plans, and support theme park-wide initiatives to recognize and celebrate our diverse workforce
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Monitor fuel consumption, driver overtime, and 3PL transporter rates to minimize unnecessary operating expenses.
Maintain precise records of all logistics activities (including weighbridge data and delivery transactions); submit brief daily/weekly summaries to management.
Minimum of 5–10 years of solid, hands-on experience in logistics coordination or transport operations.
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