Execute merchandising activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
Report on the activities and products of the competitors via inputs to the competition reports
Maintain relevant customer data in appropriate customer relationship management databases
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Write credit applications for new account acquisition and ensure timely review and renewal of existing accounts.
Ensure acceptable asset quality of existing portfolio by being pro-active and up-todate in terms of market intelligence in relation to accounts and industry of portfolio managed.
Work closely with product partners including Trade Services, Global Markets, and Deposit & Liability Management in order to meet financial and banking requirements of clients in a wholesome manner.
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Lead and guide the marketing team, including content creators, graphic designers, cusotmer service support and event-related personnel to ensure smooth execution of all marketing activities.
Ensure all marketing materials, advertisements, posters, videos and public communications are aligned with Robert T 1994's brand image, tone and standard.
Monitor market trends, customer behaviour and competitor activities to identify suitable marketing opportunities and business improvements.
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Budgeting and Forecasting: Aid in budget preparations, track expenses, and forecast financial performance.
Auditing: Provide necessary documentation and support during internal and external audits.
An accountant manages a company's financial records to ensure accuracy, compliance, and financial health. Able to process transactions, prepare tax documents, and create detailed reports that support business decisions.
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Organizational and time-management skills to handle multiple accounts, priorities, and deadlines effectively.
Proficiency in common office software (e.g., word processing, spreadsheets, presentation tools) and comfort working with reports and data.
Minimum 8 years of experience in account management, customer service, or business development; experience in services or related industries is an advantage.
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Develop personalized financial plans and recommend appropriate solutions to meet client objectives, such as savings, investments, retirement planning, and wealth accumulation.
Actively promote and cross-sell RHB Bank's diverse range of products and services, including deposits, loans, credit cards, unit trusts, and insurance.
Stay updated on market trends, economic conditions, and product developments to provide relevant and timely advice to clients.
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Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
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