• Attend site meetings and resolve technical / operation issues independently. Monitor and record the progress of site activities.
• To provide IT Technical Support & Consultancy to external and internal users, remotely or on-site. Perform technical troubleshooting to issues reported by customers
- Manage full-cycle recruitment including manpower planning, job advertisement, sourcing, screening, interviewing, offer negotiation, and onboarding.- Partner with hiring managers to understand role requirements, especially IT, ERP, consulting, and technical positions.- Source candidates through JobStreet, LinkedIn, referrals, social media, and other recruitment channels.- Conduct behavioural and competency-based interviews.- Coordinate interview scheduling, assessments, and selection decisions.- Prepare offer letters, employment contracts, and onboarding documentation.- Monitor recruitment KPIs such as time-to-hire, cost-per-hire, and candidate quality.
HR Functions
- Handle employee lifecycle activities including confirmation, transfer, promotion, resignation, and exit interviews.- Advise management and employees on HR policies, procedures, and employment practices.- Support performance management processes and annual appraisal exercises.- Assist in training coordination and HRDC-related documentation where applicable.- Manage employee records, HR reports, and HR systems with accuracy and confidentiality.
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Ensure all periodic activity and reports are carry out and prepared on timely manner. All activity must be review and documented properly for audit purposes.
On monthly basis review helpdesk ticketing system to measure and report vendor KPI to IT Manager.
Ensure all endpoint devices, servers, network devices are configured and setup following IT Security standard and policies document.
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Serve as the application owner and primary point of accountability for VOS and related business process applications.
Provide secondary support and backup coverage for ERP Finance applications (AP, AR, GL, and Fixed Assets), working closely with the ERP Application Owner to ensure operational continuity.
Establish and maintain effective working relationships with appointed AMS vendors.
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Core Information Security Expertise: 4-5 years of professional experience in an Enterprise Information Security role with a solid track record of managing operational security services.
Hands-on Tooling & Endpoint Proficiency: Direct expertise with industry-standard security tools, specifically CrowdStrike (Falcon, Spotlight) and Zscaler (ZIA/ZPA), alongside Unified Endpoint Management (UEM) platforms including JAMF (macOS) and VMware Workspace ONE (Windows/Mobile).
Scripting & AI Mindset: Demonstrable scripting skills (e.g., Python, Bash, or Apps Script) and exposure to GenAI frameworks (e.g., MCPs) to optimize, streamline, and scale day-to-day security operations.
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Manage end-to-end sourcing activities including preparation, execution, and evaluation of RFI/RFP/RFQ processes for IT-related procurements in accordance with CelcomDigi’s procurement policies and governance framework.
Perform detailed commercial, technical, and total cost of ownership (TCO) analysis to support sourcing award decisions.
Lead negotiations with IT vendors on pricing models, licensing structures, service levels (SLAs), support terms, and contract terms to ensure optimal commercial and operational value.
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Track technology vulnerabilities, patch compliance status, remediation activities, and security control implementation across infrastructure, platforms, and applications.
Maintain oversight of technology assets reaching End-of-Support (EOS), End-of-Life (EOL), End-of-Service-Life (EOSL), or End-of-Vendor-Support status, ensuring timely remediation, upgrades, or replacement planning.
Support technology compliance assessments, audits, and regulatory reviews by coordinating evidence collection, documentation validation, and remediation tracking.
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Collaborate with the Enterprise Architecture team to ensure CEP architecture aligns with enterprise governing principles
Support the design and implementation of middleware and API layers (e.g., APIM), ensuring CEP data aligns with the Common Data Model (CDM) in partnership with the data team
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Assist the GCIA to develop and review audit policies/procedures to guide the audit team for MBSB Group.
Stakeholder Engagement within MBSB Group (support the GCIA to work closely with various stakeholders to facilitate audit processes and ensure cooperation with the GIAD function, the board of directors, senior management, external stakeholders).
Assist the GCIA in planning, risk assessment and development of the GIAD and Group Technology Annual Audit Plan and subsequently its presentation to GBAC/BAC for approval.
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Monitor and respond to the team’s ticket queue, resolving routine operational issues and escalating complex problems as needed.
Operate systems that detect new devices connecting to manufacturing networks, working with site personnel to authorize, classify, and inventory devices.
Prepare and maintain asset inventory worksheets for manufacturing sites to assist with accurate identification and documentation of assets.
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