1,100+ It Support Technician Jobs in Malaysia | Job Vacancies | October 2026 | Ricebowl

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  • Engage directly with customers to understand needs, address inquiries, and build relationships. Collaborate with partners, providing enablement and ensuring alignment with Quantum's solutions.
  • Prioritize exceptional customer experiences, driving business outcomes through innovative solutions. Build strong relationships with customers, partners, and internal teams.
  • Lead the design of innovative storage solutions across defined market verticals, leveraging the full Quantum product portfolio. Align solutions with customer outcomes, industry best practices, and market trends. ...
Posted
10 days ago
  • Meal allowance
  • Opportunities for promotion
  • Professional development ...
Posted
10 days ago
  • Health insurance
  • Meal allowance
  • Opportunities for promotion ...
Posted
10 days ago

台灣

  • Support workplace technologies, endpoint devices, mobile services, telecommunications services, and associated operational activities.
  • Coordinate device provisioning, deployment, refresh, recovery, inventory management, logistics, asset tracking, and lifecycle activities.
  • Manage and maintain assigned ticket queues and ensure timely resolution, escalation, communication, and documentation of support activities. ...
Posted
10 days ago

B ALLIANCE PRIVATE LIMITED

Singapore

  • Join us as an IT onsite support engineer.
  • We provide the environment for you to experience what is like to be part of the ever changing IT industries. As a team player, we will help each other to achieve greater heights, so long you willing to learn we are willing to teach.
  • By the end of the training you would be able to: ...
Posted
11 days ago

Singapore

  • Follow up with users and provide regular updates.
  • Escalate unresolved issues to the relevant support team.
  • Provide good customer service and handle user queries professionally. ...
Posted
11 days ago

Singapore

  • Manage service requests from start to resolution.
  • Provide customers with regular updates on the status of their requests.
  • Complete appropriate follow-up actions. ...
Posted
11 days ago

Singapore

  • Document and communicate technical information effectively, creating comprehensive reports and recommendations.
  • Stay updated with the latest industry trends and technologies. Provide technical trainings to customer and service partners.
  • Liaise with clients and stakeholders to understand their requirements and provide timely updates on project progress. ...
Posted
11 days ago

Singapore

  • Working Hours: 5 days (Monday – Friday, 9AM – 6PM)
  • Salary Package: Up to $3,000 + Variable Bonus
  • Duration: Permanent ...
Posted
2 days ago

Tata Consultancy Services

KL City

  • Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email.
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Walk the customer through the problem-solving process. ...
Posted
11 days ago

Singapore

  • Documentation & Reporting
Posted
11 days ago

Singapore

  • Strong customer focus with prior experience in a customer service role
  • Demonstrate ability to appropriately deal with difficult clients and situations with the ability to negotiate mutually satisfactory outcomes
  • Adherence to 24 X 7 roster ...
Posted
11 days ago

VISTRA CORPORATE SERVICES (S) PTE. LTD.

Singapore

  • Escalate technical issues to the Senior Support Team as required
  • Collaborate with the Senior Support team during outage situations and participate in war room calls Adoption and adherence to business processes and policies
  • At least 3-5 years experience as a Technical Support Engineer (or a similar role) ...
Posted
11 days ago

Singapore

  • Collaborate with sales and project teams by providing technical expertise during pre-sales and post-sales stages to support business growth
  • Prepare clear, detailed technical documentation and reports to communicate system status and project progress
  • Participate in international training, seminars, and exhibitions to enhance technical knowledge and industry awareness ...
Posted
11 days ago
WFH

Malaysia

  • Review client feedback regarding weather data and agricultural APIs and relay insights to the development team to support ongoing product improvement.
  • Work with and maintain the internal customer database.
  • Bachelor’s degree (technical specialization preferred). ...
Posted
11 days ago

KL City

  • Experience working in healthcare or other regulated environments, with an understanding of data privacy and security best practices, is beneficial.
  • Relevant technical certifications or a diploma/degree in Information Technology, Computer Science, or a related field is preferred.
  • Ability to work on-site in WP. Kuala Lumpur, manage multiple service requests, and communicate clearly in written and spoken English. ...
Posted
11 days ago

Singapore

  • Deliver training sessions and product demonstrations to end users or clients.
  • Handle internal product servicing and support training initiatives.
  • Diploma in Electrical/Electronic Engineering, Information Technology, or a related field. ...
Posted
15 days ago

Singapore

  • Record, update, and monitor tickets through ITSM systems.
  • Escalate complex issues to L2/L3 technical teams.
  • Maintain accurate technical documentation and service records. ...
Posted
15 days ago

Singapore

  • Record, update, and monitor tickets through ITSM systems.
  • Escalate complex issues to L2/L3 technical teams.
  • Maintain accurate technical documentation and service records. ...
Posted
15 days ago

Nikkiso Clean Energy & Industrial Gases

  • High-visibility role with direct impact on service performance and warranty outcomes.
  • Opportunity to shape technical standards and continuous improvement initiatives.
  • Provide high-level troubleshooting support across North America for complex equipment and system issues. ...
Posted
15 days ago

Malaysia

  • Provide timely and discreet walk-in and executive support for endpoint, meeting, collaboration, and access issues while maintaining security controls and recording material work in the ITSM platform.
  • Workplace Engineering and Endpoint Management
  • Perform junior workplace engineering activities under established designs and change controls, including endpoint builds, imaging, provisioning, configuration baselines, drivers, firmware, and standard device settings. ...
Posted
15 days ago
  • Key Responsibilities
  • · Provide Level 1 technical support via phone, email, and approved support channels.
  • · Troubleshoot and diagnose laptops, monitors, peripherals, and common hardware/software issues. ...
Posted
15 days ago

Singapore

  • Deliver training sessions and product demonstrations to end users or clients.
  • Handle internal product servicing and support training initiatives.
  • Diploma in Electrical/Electronic Engineering, Information Technology, or a related field. ...
Posted
16 days ago

Singapore

  • independent and has ownership of his/her assigned tasks.
  • Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
  • Have keen interest in IT Service Management ...
Posted
16 days ago

Singapore

  • Collaborate with sales teams to identify new business opportunities and provide technical support throughout the sales cycle
  • Prepare detailed technical documents including implementation plans, test reports, and solution proposals to support customer projects
  • Collect and communicate customer feedback and market insights to Product and Engineering teams to influence product improvements ...
Posted
16 days ago
Posted
16 days ago

Singapore

Posted
16 days ago

ESW HOLDINGS PTE. LTD.

Outram

Posted
16 days ago

Singapore

  • Escalate incidents to the appropriate support teams when required.
  • Monitor ticket queues and ensure timely follow-up with customers and technical teams.
  • Perform proactive monitoring of customer environments and managed services platforms. ...
Posted
2 days ago

NETMARKS SINGAPORE PTE. LTD.

Singapore

  • • Provide first-level technical support to client users through onsite visits, telephone, email and remote supporttools.
  • • Install, configure and troubleshoot desktops, laptops, monitors, printers, mobile devices and common peripherals.
  • • Support Microsoft Windows, Microsoft 365 applications, email, web browsers and other standard business software. ...
Posted
2 days ago

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