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1,100+ It Support Technician Jobs in Malaysia | Job Vacancies | October 2026 | Ricebowl
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"it support technician"
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O'CONNOR'S SINGAPORE PTE LTD
SGD2,600 - SGD2,600 Per Month
Singapore
- Log, track, and update all issues in the support ticketing system with detailed and accurate records.
- Respond to customer queries, guiding them through detailed troubleshooting steps.
- Address all follow-up actions outlined in field service reports and ensure timely and accurate submission. ...
Posted
4 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Our Client is lookingfor an IT Technical SupportEngineer to join their technical support team, reporting to the Support Manager.
- You will provide second-line technicalsupport for our cloud POS solutions across Singapore, Hong Kong, Thailand and Malaysia.
- Their customers span the F&B industry, from award-winning cocktail bars and Michelin-starred restaurants to high-volume quick-service and multi-outlet restaurant chains. You will work with a wide range of operating environments, workflows and technical requirements. ...
Posted
5 days ago
Undisclosed
KL City
- Security & Backup Monitoring: Assist with basic security checkups and backup verification using Wazuh SIEM and Acronis Cyber Protect, escalating anomalies to L2/Senior Engineers.
- Escalation & Collaboration: Follow established SOPs to escalate unresolved tickets or complex network/cloud issues to junior and senior engineers with detailed triage notes.
- Documentation: Maintain up-to-date documentation of client environments, internal workflows, and common resolution procedures. ...
Posted
6 days ago
Undisclosed
Singapore
- Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
- IT asset management and other adhoc duties as assigned
- Knowledge of ITSM or ITIL will be an added advantage ...
Posted
17 days ago
Undisclosed
- Identifies and creates opportunity demand for identified products, coordinating the supporting seminars, training and resource awareness that drives growth plan success for defined supplier(s)
- Performs analysis and reports results of various suppliers programs impact on customer(s) notifying the Director Supplier Manager (DSM) and supplier of success, issues and future growth plan strategies
- Maintains and drives trending knowledge of products, competitors, technology and customers in the assigned supplier product market ...
Posted
17 days ago
Undisclosed
- Deliver exceptional customer service by actively listening to users' needs, addressing concerns, and ensuring user satisfaction throughout the support process.
- Contribute to the development and maintenance of a knowledge base with frequently asked questions and standard solutions to assist users in resolving common issues.
- Document issue resolutions, troubleshooting steps, and best practices for future reference and knowledge sharing. ...
Posted
17 days ago
SGD2,000 - SGD2,700 Per Month
Geylang
- Determine the issue by evaluating and analysing the symptoms.
- Diagnose and resolve technical hardware and software issues involving the product.
- Research required information using available resources. ...
Posted
17 days ago
MYR3,000 - MYR4,000 Per Month
WFH
Malaysia
- AI & Cloud Modernization
- Managed Services
- IT Security & Business Continuity ...
Posted
17 days ago
Undisclosed
Singapore
- Responsible for preparation, test case creation and test execution for all project testing phases.
- Liaise with external partners and vendors to assist with system integration and troubleshooting.
- Complete other tasks assigned by the Project Manager. ...
Posted
17 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Perform user account administration in Active Directory and Azure AD
- Support onboarding, offboarding, and asset deployment activities
- Escalate complex technical issues to infrastructure and application teams ...
Posted
17 days ago
Undisclosed
Malaysia
- Diploma / Bachelor's / Master's Degree in Science and Engineering. Preferably in Engineering (Electrical & Electronics / Mechatronics / Mechanical), Computer Science / Studies, Science & Technology or equivalent.
- 1 - 2 years of working experience in customer service and support for vision inspection machine is an added advantage.
- Customer-oriented behaviour and mindset. ...
Posted
17 days ago
SGD2,000 - SGD2,000 Per Month
Singapore
- •Work with customers to provide and process information in response to inquiries, concerns, and requestsabout products and services.
- •Determine the issue by evaluating and analysing the symptoms.
- •Diagnose and resolve technical hardware and software issues involving the product. ...
Posted
17 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Support clinic setup, relocation, and decommissioning activities
- Conduct user training and maintain IT documentation
- Maintain IT asset inventory and track software license renewals ...
Posted
8 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Enhance AI-driven helpdesk workflows and automation.
- Provide end-user IT support, including VIP user support.
- Develop and maintain IT SOPs and user documentation. ...
Posted
8 days ago
Undisclosed
Singapore
- Support AIDC internal digitalisation including workflow automation, knowledge management, document processing, enquiry tracking, reporting and operational tools.
- Maintain AIDC development, test and demonstration environments including technical documentation, code repositories, system configurations and implementation guides.
- Support technical planning, issue tracking, quality testing and continuous improvement for internal AIDC initiatives. ...
Posted
8 days ago
SGD3,800 - SGD3,800 Per Month
Singapore
- · SupportMicrosoft 365 applications, collaboration tools, and other approved businessapplications.
- · Manageassigned incidents and service requests through the designated IT servicemanagement platform.
- · Troubleshoot,document, resolve, or escalate tickets in accordance with establishedprocedures and service levels. ...
Posted
9 days ago
GMP TECHNOLOGIES (S) PTE LTD
SGD2,500 - SGD2,500 Per Month
Singapore
- Diploma in IT or relevant discipline
- Prefer experience in desktop support and good working knowledge in Windows OS, Basic Networking
- Experience in customer support environment will be advantageous ...
Posted
2 days ago
Undisclosed
Toa Payoh
- Conduct scheduled preventive maintenance and monitor equipment performance to identify potential issues
- Liaise with principals and suppliers on spare parts, technical matters and quotations
- Prepare and submit Field Service Reports and other maintenance-related documentation ...
Posted
18 days ago
Undisclosed
Singapore
- Escalate technical issues to the Senior Support Team as required
- Collaborate with the Senior Support team during outage situations and participate in war room calls
- Adoption and adherence to business processes and policies ...
Posted
10 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Remote or onsite technical support for Cloud/Servers/Storage, Desktops, OS, Wireless, Networking, Firewall, Security, VOIP
- Manage process, trouble tickets, and documentations for installation, maintenance, support, inventory, Lic, HW & SW renewals
- Liaise with vendors/principals on all technical related matter. Escalation procedure to level 3 support by Vendors/Principals ...
Posted
18 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- Troubleshoot hardware, software, operating-system, application and basic network-related issues.
- Support Windows desktops and laptops, Microsoft 365 applications, Outlook, printers and standard workplace applications.
- Assist users with password resets, account-access issues and basic Active Directory administration. ...
Posted
18 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Deliver training sessions and product demonstrations to end users or clients.
- Handle internal product servicing and support training initiatives.
- Diploma in Electrical/Electronic Engineering, Information Technology, or a related field. ...
Posted
18 days ago
Undisclosed
Malaysia
- Keep customers informed throughout the incident resolution process.
- Ensure proper documentation and follow-up for every major incident.
- Investigate issues related to AI agents, workflows, integrations and platform functions. ...
Posted
19 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Deliver training sessions and product demonstrations to end users or clients.
- Handle internal product servicing and support training initiatives.
- Diploma in Electrical/Electronic Engineering, Information Technology, or a related field. ...
Posted
19 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- • Setup and troubleshoot core infrastructure services like Active Directory, DNS, DHCP, File/Print services.
- • Support O365 services - Intune, Teams, OneDrive.
- • Work on Windows Infrastructure upgrade/improvement projects/tasks. ...
Posted
19 days ago
Undisclosed
Singapore
- Design and assist in implementing a comprehensive knowledge base to assist customers with using our product.
- 2+ years of work experience in a B2B customer-facing technical support organization or in engineering
- Experience working closely with engineering teams and providing technical feedback on customer issues ...
Posted
14 days ago
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