Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
Identify recurring issues and contribute standardized solutions to the IT knowledge base, helping ensure consistent and scalable support.
Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution.
...
Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
Identify recurring issues and contribute standardized solutions to the IT knowledge base, helping ensure consistent and scalable support.
Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution.
...
Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution.
Serve as the main local point of contact for external IT suppliers, coordinating their activities and following up to ensure services are delivered according to Fagron’s standards and agreed timelines.
Procure, configure, and deploy laptops, desktops, peripherals, and other end-user devices in accordance with Fagron’s global IT standards and security policies.
...
Strengthen diagnostic skills with basic networking, Windows configuration, and hardware testing to become a reliable first point of contact.
Ready to keep tech simple and reliable? working with us at VERITON PLT connects you to a hands-on professional services team that helps local businesses run smooth IT setups and dependable support.
You act as the backbone of day-to-day operations by repairing laptops, maintaining hardware, and delivering both on-site and remote support. Your attention keeps client systems available and our projects moving.
...
Assist the Operation Lead in the daily management of the DC Operations and Periodic Preventive Maintenance Management ensuring 100% uptime of the DC critical M&E systems
Plan, coordinate Master Maintenance plan from Elect, Mech. Work with Site Lead to inform affected clients and to make changes if requested by clients
Work with all DC vendors/term contractors/equipment OEM on the scheduled maintenance to ensure that all planned maintenance is carried out
...
Implement enhancements using BADI, User Exits, and custom ABAP logic.
Develop and integrate SAP APIs, including OData/REST services, for integration between SAP S/4HANA and external/internal applications.
Develop and consume SAP standard and custom APIs, including SAP Gateway/OData services, with appropriate authentication, validation, and error handling.
...
Analyze and Strategize: Track critical sales metrics and translate raw data into actionable reports and insights to guide executive decision-making.
Cross-Functional Champion: Act as the key liaison between sales and other departments, ensuring all tools and workflows seamlessly align with global and regional standards.
The Experience: 4 to 5+ years of proven experience in Sales Operations, Sales Support, or Commercial Operations within a fast-paced B2B environment.
...