This is not only a support role. The IT Manager is expected to turn technology priorities into dependable internal IT operations: predictable service, accountable ownership, secure access, resilient systems, controlled vendors, and clear reporting to leadership.
Collaborate with Application’s developers, administrators, and support teams to ensure clear understanding of requirements, solution design, and issue resolution.
Coordinate vendors and internal technical teams to resolve complex or cross-functional issues, manage technical dependencies, and ensure operational readiness for service changes and technology deployments.
Ensures trial site selection, activation, enrolment, resource allocation, timelines & budget commitments are delivered per established trial objectives
Excellent communication and interpersonal skills, with the ability to interact effectively with all organizational levels, as well as vendors and external parties.