Monitor reactive cases owned by internal support organizations
Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health.
Build strong customer relationships through effective communication, customer advocacy, and service excellence
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Monitor reactive cases owned by internal support organizations
Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health.
Build strong customer relationships through effective communication, customer advocacy, and service excellence.
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Research, interpret and apply relevant standards, laws and regulations, including ISQM 1 and 2, ISA 220 (Revised), MIA By-Laws, the AOB requirements, BNM AMLA/CFT requirements, PCAOB QC1000, etc. and determine their practical implications for the Firm.
Act as a point of reference for engagement teams' policy queries, providing clear, well-reasoned and appropriately supported guidance.
Proactively track developments from the regulatory bodies, translating developments into practical internal updates for leadership and engagement teams.
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Strengthen your CV and professional network with regular feedback, mentorship, and exposure to cross-functional colleagues.
Ready to kickstart your career in account and admin?
If you enjoy learning on the job, try working with us at NCT PMC SDN BHD where you will get hands on exposure to construction finance and day to day office operations within a supportive, close knit team.
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Comfortable with numbers. Spreadsheets, dashboards, reading a report and asking why.
Can write a clean update that explains a result, not just reports a number.
Has built or tinkered with something of their own. A side project, a personal AI experiment, anything self-started. Doesn't need to be marketing related.
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Recruit for broader Digital Technology roles including Software Engineering, Cloud, Data, AI, Cybersecurity, ERP, CRM, and Digital Transformation consulting positions.
Develop targeted sourcing strategies leveraging LinkedIn Recruiter, local job boards, professional networks, referrals, and talent communities.
Build and maintain talent pipelines for niche technology and financial markets skill sets.
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