2,600+ It Helpdesk Jobs - July 2026 - High Salaries
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Manage Alert
SGD2,300 - SGD2,300 Per Month
Singapore
- Accurately log, categorize, and prioritize incidents and service requests within the ITSM system
- Monitor support queues and proactively manage workload to prevent SLA breaches
- Escalate complex cases to relevant resolver teams, vendors, or onsite support when required ...
Posted
a month ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Handling new user onboarding (documentation preparation, orientation/NDA, coordinating ID badges with security and hiring manager)
- Supporting mobile users (port-in/out, device orders, repairs, upgrades, eSIM)
- Managing telco changes or contract renewals(MSA), including migration project coordination ...
Posted
a month ago
Undisclosed
KL City
- Business awareness Clear understanding of the customer's business environment, priorities, and service expectations to ensure the delivery of high-quality and value-driven support. Aligns IT actions with business impact, enabling proactive and customer-centric service.
- Process Follows and suggests improvements for established service desk processes and tools to ensure consistent and efficient support delivery. Understands the extreme importance of accurately recording all relevant information and actions on the tickets, and any other relevant actions or tasks performed by the role holder on a daily basis. Avoids ticket duplication, promotes knowledge sharing, aligns with account procedures and security policies to maintain service quality.
- Problem solving Takes ownership of understanding and resolving customer issues within required timescales by actively listening and asking relevant questions. Escalates complex issues appropriately, ensuring timely resolution while continuously developing technical knowledge and diagnostic skills for evolving support scenarios. ...
Posted
15 days ago
Two95 International Inc.
Undisclosed
- Experience providing technical support via phone, email, and remote support tools
- Hands-on experience troubleshooting hardware, software, network, and VPN connectivity issues
- Knowledge of Active Directory user administration and desktop engineering ...
Posted
24 days ago
Undisclosed
WFH
Singapore
- Additional APAC languages (Mandarin, Japanese, Korean).
- Technical Deep Dive (60 min) – Live debugging with Engineering
- Value Talk / Culture Fit (30 min) ...
Posted
a month ago
SGD6,000 - SGD9,000 Per Month
Singapore
- This job is in-office, with reasonable flexibility to support onboarding, events or team initiatives early or late. This role will support a 24x7 location during business hours.
- Key Responsibilities
- Provide on-site and remote tech support for employees and contractors, on macOS and MacBook support, and Windows software and PC support. ...
Posted
a month ago
SGD6,000 - SGD9,000 Per Month
Singapore
- Audit current workflows, identify inefficiencies, and deliver measurable improvements (deflection, handle time, routing accuracy).
- Implement and tune AI/automation features (e.g. Zendesk AI agents, intelligent triage) where they add value.
- Build reporting and dashboards (Zendesk Explore, JIRA dashboards) for support and engineering leadership. ...
Posted
a month ago
RECRUIT EXPERT PTE. LTD.
SGD3,000 - SGD3,000 Per Month
Singapore
- Higher Nitec and above
- Fresh graduates are encouraged to apply.
- Prior exposure to networking or cybersecurity solution deployment will be an advantage. ...
Posted
20 days ago
Undisclosed
KL City
- Ensure adherence to SLA/OLA targets, including response and resolution timelines.
- Perform ticket triaging, routing, and escalation to L2/L3 teams where required.
- Follow up with users to ensure issue resolution and customer satisfaction. ...
Posted
24 days ago
OPUS IT SERVICES PTE LTD
SGD2,400 - SGD2,400 Per Month
Singapore
- Location: West side, Ang Mo Kio (roving)Scope of services
- • Perform Asset Management of Infrastructure and Computing Devices
- • Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware. ...
Posted
15 days ago
Undisclosed
WFH
United States
- The IT Support Engineer is a highly technical, escalation-focused role responsible for resolving complex infrastructure, security, and platform issues across multiple client environments. This role serves as a senior escalation point within the MSP support organization and requires deep technical expertise, strong incident ownership, and experience supporting regulated or care-focused environments.
- Key Responsibilities
- - Act as a senior escalation point for Tier 2 and Tier 3 technical issues in an MSP environment ...
Posted
a month ago
RIFHAN TEKNOLOGI SDN. BHD.
Undisclosed
- untuk membantu mengekalkan dokumentasi prosedur pentadbiran sistem dengan merujuk kepada itil
- untuk membantu dalam menentukan komunikasi peristiwa sistem dan rangkaian dan analisis punca selepas penyelesaian
- untuk membantu mendiagnosis dan menyelesaikan kegagalan pelayan, os, rangkaian dan lain-lain serta melibatkan pakar dalaman dan vendor di kawasan masing-masing seperti yang diperlukan ...
Posted
a month ago
Undisclosed
Kawasan Sekitar Kuala Lumpur
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
- Ensures highest standard of service delivery to our customers. ...
Posted
a month ago
SGD41,667 - SGD79,167 Per Month
Remote
- • Ensure timely resolution of service desk tickets
- • Follow ITIL-based incident and problem management processes
- • Collaborate with internal technical teams for issue resolution ...
Posted
10 days ago
Undisclosed
KL City
- Guide users through step-by-step resolution processes with clarity and professionalism.
- Escalate complex or unresolved issues to relevant second-level support teams in a timely manner.
- Provide accurate and up-to-date information on IT products, services, and policies. ...
Posted
24 days ago
Undisclosed
KL City
- Oversee ticket logging, classification, prioritization, and triaging in tools such as ServiceNow.
- Manage workload distribution, ensuring optimal utilization of team members.
- Drive incident resolution and service request fulfilment, ensuring high customer satisfaction. ...
Posted
a month ago
SGD4,000 - SGD6,000 Per Month
Singapore
- ITE or Diploma holders; fresh graduates are encouraged to apply.
- Prior experience with CCTV, security systems, access control, or door access is a plus.
- Must be capable of working independently. ...
Posted
10 days ago
SGD4,000 - SGD6,000 Per Month
Singapore
- ITE or Diploma holders; fresh graduates are encouraged to apply.
- Prior experience with CCTV, security systems, access control, or door access is a plus.
- Must be capable of working independently. ...
Posted
10 days ago
Undisclosed
Singapore
- Your Opportunity Starts Here.
- Job Summary
- We are seeking a Vice President, Privileged Access Management (PAM) to lead the strategic direction, governance, and enterprise-wide delivery of PAM capabilities across the Group. ...
Posted
16 days ago
Undisclosed
KL City
- Bachelor’s degree in Information Technology or a related field. Equivalent years of experience in a similar industry may be considered.
- One year of related experience preferred.
- Strong written and oral communication skills. ...
Posted
a month ago
FGE Control (M) Sdn Bhd
MYR2,500 - MYR2,500 Per Month
- Basic knowledge of Pressure Gauge, Temperature Gauge, Level Gauge, Junction Box, etc
- Excellent English proficiency (both written and spoken).
- Available to start work immediately. ...
Posted
24 days ago
FGE CONTROL (M) SDN BHD
Undisclosed
Singapore
- Drive team performance through:
- Clear objectives, KPIs, and service metrics
- Coaching, mentoring, and capability development ...
Posted
16 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- Working location: West (Company Transport Provided)
- Working day: Monday to Friday
- Working hours: 8am to 5.10pm ...
Posted
10 days ago
MYR7,500 - MYR8,500 Per Month
- Ensure SLA compliance.
- Support the Project Manager in operational reporting.
- Conduct technical reviews and quality assurance activities. ...
Posted
16 days ago
Undisclosed
Malaysia
- Lead and develop the service desk team, acting as the primary escalation point
- Workplace Engineering & Security
- Own and standardize global workplace platforms covering identity, endpoint, and device lifecycle management ...
Posted
a month ago
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