2,700+ It Helpdesk Jobs - July 2026 - High Salaries
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OPUS IT Services Pte Ltd
SGD2,400 - SGD2,600 Per Month
Islandwide (Singapore)
- Location: West side, Ang Mo Kio (roving)Scope of services
- • Perform Asset Management of Infrastructure and Computing Devices
- • Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware. ...
Posted
14 days ago
Undisclosed
WFH
Singapore
- Additional APAC languages (Mandarin, Japanese, Korean).
- Technical Deep Dive (60 min) – Live debugging with Engineering
- Value Talk / Culture Fit (30 min) ...
Posted
a month ago
Undisclosed
KL City
- Drive process improvements through automation, monitoring, and optimization initiatives.
- Serve as the escalation point for complex backup and storage issues.
- Degree or Diploma in IT, Computer Science, or a related field. ...
Posted
a day ago
SGD6,000 - SGD9,000 Per Month
Singapore
- This job is in-office, with reasonable flexibility to support onboarding, events or team initiatives early or late. This role will support a 24x7 location during business hours.
- Key Responsibilities
- Provide on-site and remote tech support for employees and contractors, on macOS and MacBook support, and Windows software and PC support. ...
Posted
a month ago
SGD6,000 - SGD9,000 Per Month
Singapore
- Audit current workflows, identify inefficiencies, and deliver measurable improvements (deflection, handle time, routing accuracy).
- Implement and tune AI/automation features (e.g. Zendesk AI agents, intelligent triage) where they add value.
- Build reporting and dashboards (Zendesk Explore, JIRA dashboards) for support and engineering leadership. ...
Posted
a month ago
CL Technical Services Limited
Two95 International Inc.
Undisclosed
- Experience providing technical support via phone, email, and remote support tools
- Hands-on experience troubleshooting hardware, software, network, and VPN connectivity issues
- Knowledge of Active Directory user administration and desktop engineering ...
Posted
23 days ago
Undisclosed
WFH
United States
- The IT Support Engineer is a highly technical, escalation-focused role responsible for resolving complex infrastructure, security, and platform issues across multiple client environments. This role serves as a senior escalation point within the MSP support organization and requires deep technical expertise, strong incident ownership, and experience supporting regulated or care-focused environments.
- Key Responsibilities
- - Act as a senior escalation point for Tier 2 and Tier 3 technical issues in an MSP environment ...
Posted
a month ago
RIFHAN TEKNOLOGI SDN. BHD.
Undisclosed
- untuk membantu mengekalkan dokumentasi prosedur pentadbiran sistem dengan merujuk kepada itil
- untuk membantu dalam menentukan komunikasi peristiwa sistem dan rangkaian dan analisis punca selepas penyelesaian
- untuk membantu mendiagnosis dan menyelesaikan kegagalan pelayan, os, rangkaian dan lain-lain serta melibatkan pakar dalaman dan vendor di kawasan masing-masing seperti yang diperlukan ...
Posted
a month ago
Undisclosed
Kawasan Sekitar Kuala Lumpur
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
- Ensures highest standard of service delivery to our customers. ...
Posted
a month ago
Undisclosed
Lei Yue Mun
- Participate in IT transformation projects, including Windows 11 migrations, Autopilot deployments, and software rollouts.
- Setup and support AV meeting rooms for both internal and external events.
- Maintain the IT asset inventory and assist with procurement processes. ...
Posted
5 days ago
SGD2,200 - SGD2,600 Per Month
Islandwide (Singapore)
- Respond to customer service requests and provide on‑site technical support
- Document service activities, parts usage, and machine status in service reports
- Support warehouse tasks such as machine preparation, testing, and configuration before delivery. ...
Posted
5 days ago
Undisclosed
KL City
- Oversee ticket logging, classification, prioritization, and triaging in tools such as ServiceNow.
- Manage workload distribution, ensuring optimal utilization of team members.
- Drive incident resolution and service request fulfilment, ensuring high customer satisfaction. ...
Posted
a month ago
Undisclosed
KL City
- Ensure adherence to SLA/OLA targets, including response and resolution timelines.
- Perform ticket triaging, routing, and escalation to L2/L3 teams where required.
- Follow up with users to ensure issue resolution and customer satisfaction. ...
Posted
23 days ago
Undisclosed
KL City
- Bachelor’s degree in Information Technology or a related field. Equivalent years of experience in a similar industry may be considered.
- One year of related experience preferred.
- Strong written and oral communication skills. ...
Posted
a month ago
Undisclosed
KL City
- Business awareness Clear understanding of the customer's business environment, priorities, and service expectations to ensure the delivery of high-quality and value-driven support. Aligns IT actions with business impact, enabling proactive and customer-centric service.
- Process Follows and suggests improvements for established service desk processes and tools to ensure consistent and efficient support delivery. Understands the extreme importance of accurately recording all relevant information and actions on the tickets, and any other relevant actions or tasks performed by the role holder on a daily basis. Avoids ticket duplication, promotes knowledge sharing, aligns with account procedures and security policies to maintain service quality.
- Problem solving Takes ownership of understanding and resolving customer issues within required timescales by actively listening and asking relevant questions. Escalates complex issues appropriately, ensuring timely resolution while continuously developing technical knowledge and diagnostic skills for evolving support scenarios. ...
Posted
15 days ago
Undisclosed
KL City
- Guide users through step-by-step resolution processes with clarity and professionalism.
- Escalate complex or unresolved issues to relevant second-level support teams in a timely manner.
- Provide accurate and up-to-date information on IT products, services, and policies. ...
Posted
23 days ago
SGD2,400 - SGD2,500 Per Month
West
- Ensure systems are updated with necessary patches and basic security practices.
- Maintain accurate records of IT assets, including laptops, accessories, and equipment loans
- Assist in updating and managing asset inventory lists. ...
Posted
2 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- One-Month Completion Bonus upon successful completion of contract
- Provide first-level IT support for end-users, resolving hardware, software, and Microsoft 365-related issues.
- Troubleshoot and support desktops, laptops, printers, peripherals, and basic network connectivity issues. ...
Posted
17 hours ago
SGD2,800 - SGD2,800 Per Month
Singapore
- Provides phone, e-mail. First point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems.
- Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements.
- Flexible to work in shifts. ...
Posted
17 hours ago
MCI CAREER SERVICES PTE LTD
Undisclosed
KL City
- Provide basic support for license-related requests, such as access, activation, or allocation issues.
- Work with the helpdesk and engineering teams to ensure smooth provisioning and deprovisioning of user licenses.
- Document and update standard operating procedures (SOPs) and internal guides. ...
Posted
4 days ago
RECRUIT EXPERT PTE. LTD.
SGD3,000 - SGD3,000 Per Month
Singapore
- Higher Nitec and above
- Fresh graduates are encouraged to apply.
- Prior exposure to networking or cybersecurity solution deployment will be an advantage. ...
Posted
20 days ago
MYR3,000 - MYR4,200 Per Month
Bandar Bukit Raja
- Resolve disputes related to shipment loss, return abuse, and cases outside warranty coverage with a focus on fair resolution.
- Follow up on warranty status updates for customers, delivering a personalized touch.
- Conduct initial inspections on items returned for warranty, ensuring thorough assessment. ...
Posted
5 days ago
MYR3,000 - MYR4,200 Per Month
Bandar Bukit Raja
- Resolve disputes related to shipment loss, return abuse, and cases outside warranty coverage with a focus on fair resolution.
- Follow up on warranty status updates for customers, delivering a personalized touch.
- Conduct initial inspections on items returned for warranty, ensuring thorough assessment. ...
Posted
5 days ago
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