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3,200+ It Helpdesk Jobs - October 2026 - High Salaries - Page 29
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"it helpdesk"
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BAYU PURNAMA SDN BHD
Undisclosed
Singapore
- Escalate complex issues to higher-level support teams as necessary.
- Maintain and update service desk documentation and knowledge base articles.
- Proactively identify and manage potential problems ...
Posted
22 days ago
MYR900 - MYR1,400 Per Month
- We are looking for a motivated and self-driven Information Technology (IT) Intern to join our team. The IT Intern will support both of our in-house IT department & customers in providing technical assistance, maintaining computer systems, and configuring hardware, software & network. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members.
- Information Technology (IT) Intern Duties and Responsibilities
- · Provide technical assistance to staff and customers on hardware and software-related issues ...
Posted
17 days ago
FENGSHI METAL TECHNOLOGY MALAYSIA SDN BHD
MYR9,999 - MYR9,999 Per Month
- Assist in user account administration, including creating, modifying, and disabling system accounts and managing access permissions.
- Provide support for email systems, system access, and password reset requests.
- Support daily IT operations to ensure smooth system availability for both office and production users. ...
Posted
17 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Provide services for customer image data implementations as required from time to time.
- Check, respond and resolve tasks from the ticketing system.
- Minimum Diploma level education in Computer & IT, or relevant fields. ...
Posted
17 days ago
Undisclosed
KL City
- High learning curve
- Infrastructure technical support experience
- Willingness to work in night shifts and weekends ...
Posted
9 days ago
MYR4,400 - MYR5,500 Per Month
Gerbang Nusajaya
- Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
- Identify recurring issues and contribute standardized solutions to the IT knowledge base, helping ensure consistent and scalable support.
- Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution. ...
Posted
17 days ago
MYR4,400 - MYR5,500 Per Month
Gerbang Nusajaya
- Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
- Identify recurring issues and contribute standardized solutions to the IT knowledge base, helping ensure consistent and scalable support.
- Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution. ...
Posted
17 days ago
Undisclosed
- Location: Bayan Lepas, Penang
- EMPLOYMENT PASS NOT PROVIDED
- Monitor, pick up, and resolve support tickets related to collaboration, productivity, and AI tools. ...
Posted
17 days ago
MYR5,000 - MYR7,000 Per Month
KL City
- MANDATORY:
- The role is expected to manage incidents and request from Financial Institutes, Commercial and Consumer customers that have service contract with the Client and comply to end-to-end ticket life-cycle processes. This role will be a Customer Service, Service desk or Helpdesk job
- - Candidates must possess experience in providing B2B Customer Service, Service Desk or Helpdesk service in 24x7 environment. ...
Posted
17 days ago
Undisclosed
- Collaborate and work closely with Tier 2 engineers in resolving escalated cases.
- Concise in creating, updating, and resolving cases via ServiceNow ticketing system.
- Diligently adhere to Operation’s Standard Operating Procedures and Processes while handling cases. ...
Posted
17 days ago
Executive, Project Operational - Technical Support Executive, Project Operational - Technical Support
Malaysian Communications And Multimedia Commission
Undisclosed
- Identify and resolve issues, conflicts, and bottlenecks promptly not to delay projects
- Manage relationships with clients, partners, vendors, and internal teams.
- Monitor potential risks throughout the project lifecycle and implement mitigation plans to avoid delay ...
Posted
8 days ago
Undisclosed
- Candidates should possess good written and verbal communication skills for documenting cases, preparing reports, and collaborating with technical and non-technical stakeholders.
- Candidates should possess familiarity with operating systems, basic networking concepts, and common enterprise software tools. VMWare or any Virtual Machine Environment, Server and Storage exposure
- Candidates should possess the ability to work independently, manage multiple support requests, and prioritize tasks in a fast-paced environment. ...
Posted
22 days ago
Kryptos Technologies UK Limited
Undisclosed
Singapore
- Ensure efficient execution of asset management, incident resolution, and service requests in alignment with IT governance.
- Plan and allocate resources effectively to meet both current and future service demands.
- Prepare and present regular reports detailing service performance, compliance, and improvement initiatives. ...
Posted
9 days ago
Undisclosed
Singapore
- Basic maintenance of the network room (with client-provided instructions)
- Onboarding and offboarding of employees
- IT equipment inventory stocktaking ...
Posted
9 days ago
SGD2,000 - SGD2,700 Per Month
Tampines
- Perform network setup and troubleshoot Windows Command Line and IIS issues.
- Respond to customer enquiries and resolve product and service-related issues.
- Document customer enquiries, incidents, and resolutions accurately. ...
Posted
17 days ago
Alpsoft Technologies Pte. Ltd.
MYR1,700 - MYR2,000 Per Month
Malaysia
- Proactive, independent, and understanding of the pressures and demands of clients.
- Experience in IT Network Operation capacity or/and a good understanding of the IT support operation is an advantage
- Fresh graduates with good learning attitudes is encouraged to apply ...
Posted
10 days ago
Undisclosed
KL City
- Process Improvement and Strategy:
- Stakeholder Management:
- Ad Hoc Responsibilities: ...
Posted
10 days ago
Undisclosed
KL City
- Location: Malaysia.
- Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
- Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. ...
Posted
23 days ago
Undisclosed
Singapore
- Build and facilitate the enablement and career-development frameworks for onboarding, technical training, and progression paths that raise capability across the whole function and create a repeatable path for career growth.
- Implement quality assurance measures, including ticket reviews and best-practice playbooks, that raise the bar on resolution speed, accuracy, and consistency.
- Own the support operating model for the function including roles and responsibilities, escalation boundaries, coverage/staffing model, and the response and resolution targets (SLOs) that keep every customer's experience consistently excellent as volume scales. ...
Posted
17 days ago
SGD2,800 - SGD4,000 Per Month
Singapore
- Work closely with the Software Engineering team to troubleshoot technical issues, escalate product bugs, and follow up on resolutions.
- Identify recurring customer issues and provide feedback to the relevant teams for product and service improvements.
- Develop and maintain user guides, knowledge base materials, and simple visual or video tutorials to help customers resolve common issues independently. ...
Posted
a month ago
Undisclosed
Singapore
- Perform operational administration and health checks across DMS environments to ensure continuity of client services
- Coordinate with Service Desk, SRE, R&D, Client Services and other teams on production issues, risks and ongoing support activities
- Support client-impacting operational activities and recurring production deliverables across the APAC region. ...
Posted
9 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Administer identity and access management, including account creation, password resets, access permissions, and group policies using Active Directory and Microsoft 365 Admin Centre.
- Execute hardware provisioning, including configuring new employee workstations, OS deployment, standard software installation, and peripheral setup.
- Coordinate software deployments, feature updates, and patch management across user endpoints to ensure system security and compliance. ...
Posted
23 days ago
SGD2,600 - SGD2,600 Per Month
Singapore
- Walk the end users through the problem-solving process
- Escalate to Level 2 Technical Support for deployment when necessary
- Provide accurate information on IT products or services ...
Posted
23 days ago
SGD3,300 - SGD3,300 Per Month
Singapore
- Assist in the installation, commissioning, and testing of UPS systems.
- Perform routine preventive maintenance on customer sites.
- Support field service specialist during major service operations. ...
Posted
23 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Deliver training sessions and product demonstrations to end users or clients.
- Handle internal product servicing and support training initiatives.
- Diploma in Electrical/Electronic Engineering, Information Technology, or a related field. ...
Posted
23 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
- Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature
- Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status. ...
Posted
23 days ago
SGD1,000 - SGD1,000 Per Month
Singapore
- Support applications and systems, including troubleshooting, request tracking, escalation, patches, fixes, and upgrades.
- Support robot mapping, setup, testing, and client-side demonstrations for cleaning robot projects.
- Assist with basic cybersecurity checks, backup reviews, patching, security logs, and VPN/firewall support. ...
Posted
23 days ago
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