Serve as the operational interface between Outside Sales and all supporting departments to ensure seamless handling of customer inquiries.
Support the achievement of branch/regional sales goals, objectives, and initiatives.
Collaborate with Outside Sales to develop account plans and strategies that achieve sales targets, KPIs, and overall company objectives. Participate in Account Reviews as applicable.
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-Promote and sell the full range of company services, including air freight, sea freight (FCL/LCL), warehousing, trucking, and etc.
-Assist leaders to visit business partners, prepare quotations, negotiate charges/rates, and establish timelines for performance, and ensure smooth implementation of new business.
-Bachelor’s degree or above in logistics, supply chain management, international trade, semiconductor or other related fields.
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Analyze and Propose Enhancements: Analyze current technology stacks and supply chain processes to propose enhancements and automation opportunities.
Collaborate and Document Requirements: Collaborate with business users to gather requirements and translate them into clear functional and technical documentation.
Fresh Graduates with proficiency in SQL and scripting languages such as C# and VBA are welcome to apply.
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Coordinate with internal departments to resolve order, production, delivery, and customer service issues.
Analyze customer forecasts and order requirements, and work with planning and production teams to schedule work orders accordingly.
Provide customers with Estimated Time of Departure (ETD) and Estimated Time of Arrival (ETA) updates based on material availability and production lead times.
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Handle ad-hoc tasks and assignments as requested by the Program Department to support business and customer requirements.
Strong program management support skills, including coordination of tasks, timeline tracking, and follow-up on action items (Program Management).
Effective communication abilities, both written and verbal, with the capacity to interact professionally with internal teams and external customers (Communication, Interpersonal Skills).
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