Front desk work,computer register patients, answer phone calls, cashier , dispensing medicine under supervision, chaperone doctor in consultation and treatment room.
• Manage and coordinate daily, weekly and monthly calendars for all 3 Principals, ensuring appointments and commitments are accurately scheduled without conflict.
• Prioritise and balance scheduling requests fairly across all 3 Principals; proactively identify and resolve clashes in advance.
• Provide each Principal with timely reminders and daily schedule briefings.
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Process and post accounting entries for void payment transactions, ensuring accuracy and compliance with company policies.
Manage customer payment inquiries and proactively resolve payment discrepancies by coordinating with internal stakeholders and customers.
Analyze customer aging and overdue accounts, escalate delinquent balances, and support collection efforts to optimize cash flow and minimize credit risk.
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Follow up with customers on recall with an updated list before the calibration due date.
Understanding customers’ needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFQ).
Communicates with Technical Team and other related departments to ensure appropriate coordination and smooth delivery of calibration services for new and recall projects.
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