Conduct market research to identify potential businesses and evaluate customers’ needs.
Monitors competition by gathering current market information on pricing, products, new products, delivery schedules, customer service levels etc.
Handle customer enquiries and/or complaints promptly, investigate problems and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
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Submit utility bills to client. Ensure timely submission before 5th of each month.
Maintain proper filing and documentation of service report / DO (Delivery Order) and other records related to service providers' maintenance works, HSE (Health, Safety and Environment) related documents and other compliance-related records.
Prepare and distribute circulars, notices and communications to tenants as required.
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Participate in industry events, conferences, and networking opportunities to promote UNGCMBC and expand membership opportunities.
Serve as a key point of contact for member organisations by providing timely support, responding to enquiries, and maintaining strong professional relationships.
Build and maintain long-term relationships with member representatives across diverse industries to encourage continued engagement and member satisfaction.
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Candidates should possess sales skills and a genuine interest in insurance and takaful solutions, with the ability to identify client needs.
Candidates should possess solid organization skills, including time management and attention to detail when handling client information and follow-ups.
Basic computer literacy and comfort with online communication tools and CRM or data entry systems.
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