Use appropriate quality tools and statistical techniques to collect and summarize data, draw conclusions with confidence, determine sample sizes, apply data distributions, identify relationships between variables, calculate reliability, design and analyze experiments, determine process and
Apply the most relevant and useful quality philosophies throughout Design Control and its related processes for both new product development and sustaining. Understand and manage work to minimize cost of quality throughout the product’s lifecycle.
Ensure compliance of all practices to the Quality Management System. Ensure comprehensive documentation is available, adequate records are produced, and change management is implemented.
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Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty
Bachelor’s Degree in any major
Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
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Consolidate sales performance reports for Centre Manager
Assist in events and campaigns (coordinating, merchandise)
Attend to walk-in or call-in clients (e.g inquiries on transactional banking, membership services, product offered, account balances, currency rates) and if necessary direct to RMs
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Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and service to meet customers’ needs.
Manage the MFRS9 related matters (assessment, etc. in relation to their portfolio).
Co-monitor with BDM, Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and services to meet customers’ needs.
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Support to maintain (document tracking, library / document placement, binding, copy) the availability of the documents for departmental office activities.
Support to coordinate the delivery and submission / handover document to / from customer / subcontractor.
Support to prepare, operate and maintain the database administration for document control.
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Dusit Princess Ipoh is looking for an experienced and commercially driven Director of Sales & Distribution to lead and strengthen strategic relationships across the distribution ecosystem, including Online Travel Agents (OTAs), Wholesalers, Global Distribution Systems (GDS), Travel Management Companies (TMCs), corporate accounts, emerging distribution channels and other strategic partners.
This is a senior commercial role focused on building trusted partnerships, developing channel strategies, driving business development and transforming traditional distribution models through technology and innovation.
Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis
Act as primary contact for and maintains productive relationships with all stakeholders including GM’s, Director of Sales and Marketing, Owners and Corporate executive
Market Strategy: Works with market leadership to ensure proper pricing, positioning and inventory Management of all rooms, function space, outlets and other revenue streams
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