Demonstrate a high level of customer service at all times.
Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts.
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.
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Participate in the creation of value-added solutions for customer's logistics needs, including supporting diagrams and cost-benefit calculations
Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork. When needed, support AR (accounts receivable) collection.
Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge
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Manage pre-sales activities, including product demonstrations, advising on bid preparation, supporting product pricing, and contributing to the achievement of business plan targets.
Develop and maintain a Sales Pipeline, including pursuing sales leads and prospective clients through the CRM.
Attend trade shows, conferences, and other industry events, including interstate travel when required.
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