Communicate with suppliers and relevant stakeholders to obtain missing information, clarify incomplete or unclear submissions, and confirm updates when required.
Identify data discrepancies, seek clarification where necessary and escalate unresolved issues to the supervisor in a timely manner while supporting the resolution process.
Identify and highlight recurring issues or gaps in requests and support improvements to enhance data accuracy and process efficiency.
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Basic understanding of network fundamentals
including TCP/IP
routing
switching
VLAN
DNS
and DHCP. Exposure to network devices such as switches
routers
and firewalls.
Identification of incorrect coded rules and suggest how to interpret and correctly code the rules.
Ability to work in the fast-paced environment with strict deadlines.
Understanding of pre trade and post trade compliance, implications of various categories of rule types, pre trade and post trade monitoring, generation of reports
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Support Implementation and Ongoing management of Privileged Remote Access (PRA) solution to control and monitor third party access to critical OT environments.
Implement and support OT cybersecurity monitoring and analytics tools to improve threat detection, threat hunting, and forensic investigations.
Perform OT asset discovery, inventory management, and risk classification using OT monitoring platforms (e.g., passive monitoring tools), and support the deployment and configuration of ICS/OT IDS solutions.
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Assist in ensuring solutions are suitable for production through adherence to governance, policy, and best practices.
Analyze system performance data (uptime, incidents, and ticket volume) to identify trends, forecast demand, and provide insights for capacity planning and monitoring improvements.
Apply GenAI to develop and document prompt strategies for analysis, ensuring knowledge transfer to BAU for ongoing use.
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Perform test execution, accurately record results, evidence, and defects, and support overall validation of system changes.
Preferably an undergraduate in the penultimate or final year of a Computer Science, Information Technology, Software Engineering, Data Analytics, Business IT, or related program
Must be proficient in both written and spoken English
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If you believe in developing a better tomorrow, read on.
About the Role
Key ResponsibilitiesSecurity Platform Operations• Manage day-to-day operations and administration of enterprise security platforms, including SIEM, SOAR, and Data Security platforms.• Monitor platform health, service availability, performance, and capacity utilization.• Perform proactive platform maintenance, system tuning, and health checks.Platform Engineering & Automation• Support platform deployment, upgrades, migrations, and patch management activities.• Design, implement, and maintain integrations between security platforms and enterprise systems.• Develop automation playbook to automate routine security tasks such as threat intelligence lookups, alert enrichment, incident response processes, and vulnerability scanning.• Support onboarding of new data sources, use cases, and security technologies.• Create and maintain technical documentation, operational manual, and standard operating procedure.Incident & Problem Management• Troubleshoot and resolve platform, infrastructure, integration, and data ingestion issues.• Coordinate with internal teams, vendors, and external partners to resolve complex technical problems.• Continuously track, monitor, and follow up on Incidents, Changes, and Problems throughout their lifecycle.• Conduct root cause analysis (RCA) and implement corrective and preventive actions.• Participate in major incident management activities and service restoration efforts.Audit, Compliance & Governance Support• Partner with Internal Audit teams to support audit activities.• Provide audit evidence, operational documentation, system records, and technical explanations when required.• Support remediation activities arising from audit findings and compliance assessments.• Ensure security platforms operate in accordance with organizational policies, standards, and regulatory requirements.Stakeholder Engagement• Manage and fulfill user requests within agreed service levels.• Provide technical support and consultation to BU security, infrastructure, and application teams.• Collaborate with BU stakeholders on platform enhancements and operational improvements.• Participate in project delivery and platform transformation initiatives.
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Manage the triple constraints—scope, schedule, and cost—while maintaining a primary focus on quality and building strong customer relationships
Manage scope creep, change management, anticipate risk and maintain up to date risk register, plan and execute risk mitigation plans
Host monthly governance call with the senior management and provide a high-level of visibility on the project KPI’s including resource plan, schedule progress, cost to complete, risk etc
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