Language Proficiency:Business-level fluency or native proficiency inCantonese and English (written and spoken) to support Cantonese-speaking customers.
Education: Minimum SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent.
Technical & Product Knowledge: Basic computer literacy and interest in IT/technology products to quickly grasp product details and assist with IT-related inquiries.
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Language Proficiency:Business-level fluency or native proficiency inCantonese and English (written and spoken) to support Cantonese-speaking customers.
Education: Minimum SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent.
Technical & Product Knowledge: Basic computer literacy and interest in IT/technology products to quickly grasp product details and assist with IT-related inquiries.
...
Minimum 4 years of relevant experience with secondary school education, or 3 years of relevant experience with a first-level university degree in business administration, accountancy, finance or any discipline.
Proficiency using computers and Microsoft Office applications such as Word, Excel etc.
Experience handling structured requests or service management systems (e.g. ServiceNow) is desirable.
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A Bachelor’s degree in Computer Science / IT or Diploma with Professional Certifications.
At least 8 years relevant experience successfully managing data centre service delivery or platform solutions or IT systems implementation and integration.
Experience working with multiple infrastructure teams, project teams (business, IT application and infrastructure teams).
...
Minimum 4 years of relevant experience with secondary school education, or 3 years of relevant experience with a first-level university degree in business administration, accountancy, finance or any discipline.
Proficiency using computers and Microsoft Office applications such as Word, Excel etc.
Experience handling structured requests or service management systems (e.g. ServiceNow) is desirable.
...
A Bachelor’s degree in Computer Science / IT or Diploma with Professional Certifications.
At least 8 years relevant experience successfully managing data centre service delivery or platform solutions or IT systems implementation and integration.
Experience working with multiple infrastructure teams, project teams (business, IT application and infrastructure teams).
...
Qualification: Bachelor’s Degree, Post Graduate Diploma or Professional Degree in Computer Science/Information Techology or equivalent.
Basic certification in networking is preferred (eg. CCNA, Network+, or equivalent).
Required skill(s): Basic understanding of network fundamentals, including TCP/IP, routing, switching, VLAN, DNS, and DHCP. Exposure to network devices such as switches, routers, and firewalls. Foundational knowledge of network security concepts, including firewall rules, access control, and network segmentation.
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Basic understanding of network fundamentals
including TCP/IP
routing
switching
VLAN
DNS
and DHCP. Exposure to network devices such as switches
routers
and firewalls.