Strong working knowledge of Malaysian employment and labour requirements.
Experience managing the full spectrum of HR functions, including recruitment, payroll governance, performance management, compensation and benefits, employee relations, training and compliance.
Strong experience in handling disciplinary investigations, domestic inquiries, grievances and employee-separation matters.
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Collaborate Across Global Teams – Partner closely with cross-functional teams, including T&E Compliance and Concur Technical Support, to ensure efficient issue resolution and seamless service delivery
Support Business Excellence – Deliver end-user training, prepare operational reports, contribute to knowledge management, and actively participate in new initiatives to improve Travel & Expense services and operations
You hold a college or University degree in finance, informatics, business administration or economics subject is desirable
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High attention to detail with excellent organisational and time management skills
Proficient in Microsoft Excel and Google Workspace
Support the full employee lifecycle, including onboarding, employee changes, offboarding, and maintaining accurate employee records and documentation
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Foster effective collaboration within regional and global HR networks to understand pain points, proactively contribute in proposing solutions, and work closely with relevant teams on their implementation. Consistent and high-quality service deliveries are expected in this senior role
Execute system data maintenance and business process activities in support of P&C business processes when necessary, especially if they are required by critical projects. Build, support, and guide appropriate process execution, ensuring all HR processes comply with statutory and audit requirements
Mandatory 3 or more years of project management experience in the HR field
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Reporting & Escalation: Consolidate vendor performance data to provide routine updates to zone leadership, and act as the primary point of contact to resolve and escalate critical service issues.
Financial Administration & Budget Management
Purchase Order & Goods Received Management: Oversee the end-to-end purchasing process for the SAPMENA Campus, including creating Purchase Orders (POs), tracking open commitments, and driving timely Goods Receipts (GRs) from participating markets.
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Provide HRIS support including, but not limited to, researching and resolving HRIS problems, unexpected results or process / workflow flaws. Recommend and execute permanent solutions or alternate solutions to meet requirements.
Proactively review existing HR processes / workflow and data management, so to identify improvement initiatives that promote regional standardization with aligning to business needs.
Collect and analyse business requirements and translate them into system requirements. Design, develop and deploy improved HR processes / workflows and data management to enhance optimal efficiency and effectiveness of processes / workflows and data management.
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Coordinate core HR operations, including onboarding, employee movements, confirmation, performance management, and other employee lifecycle activities. Provide advisory and coordinate payroll-related matters with employees and management, while ensuring timely submission of payroll inputs to PMB HR for payroll processing.
Manage day-to-day employee and industrial relations matters by serving as the first point of contact for employee concerns, grievances, disciplinary issues, and workplace conflicts. Facilitate resolution at the business level where appropriate, and escalate complex or high-risk ER/IR matters to PMB HR for specialist advice and intervention.
Continuously monitor adherence of HR policies, practices, and employment matters with applicable labour legislation, regulatory requirements, company policies, and shareholders' governance requirements.
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To assist the Finance Manager to prepare monthly, quarterly and annual accounting reports.
To ensure that Troopers invoice clients within a timely manner in accordance with the established finance policies and individual client payment terms.
To assist the Finance Manager to prepare Budgets and closely monitor expenditures and income associated with all projects/campaigns together with the annual budget requirements.
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To assist the Finance Manager to prepare monthly, quarterly and annual accounting reports.
To ensure that Troopers invoice clients within a timely manner in accordance with the established finance policies and individual client payment terms.
To assist the Finance Manager to prepare Budgets and closely monitor expenditures and income associated with all projects/campaigns together with the annual budget requirements.
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Performance Management: Oversee performance appraisal processes, ensuring objectives are aligned with company goals, and provide support for managers in addressing performance issues.
HR Policies & Compliance: Ensure adherence to HR policies, local labor laws, and company regulations. Maintain HR documentation and records in compliance with legal requirements.
Compensation & Benefits: Administer employee compensation and benefits programs, ensuring they are competitive and in line with industry standards.
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