Demonstrated success in process simplification, governance design, and operating model transformation
Data-drive mindset with the ability to convert operational insights into strategic action.
Own and lead end-to-end GPS service delivery for assigned regions, consolidating repetitive and mass HR activities from COEs and HRBPs into a single, scalable operating model
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You will provide hands-on coaching to cohort participants across a 16-week implementation cycle, including data analysis for baselining, value-add and non-value-add step identification, root cause analysis, productivity measurement, and running the project tollgate reviews with functional sponsors.
You will identify where AI tools and automation can replace manual steps, partnering with our platform teams to design AI-assisted workflows and using generative AI for data analysis, process documentation, and solution ideation to accelerate every engagement.
You will build an industry-leading AI-augmented process reengineering capability for the Customer — working hands-on with frontier AI models and emerging agentic tooling to prototype, test, and operationalise approaches that go well beyond off-the-shelf automation, and codifying the repeatable patterns others across the region learn from.
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Candidates should possess analytical and problem-solving skills, including the ability to interpret data, identify process issues, and propose practical improvements.
Relevant qualifications such as a diploma or degree in business, engineering, operations management, or a related field are beneficial, along with proficiency in common office software (e.g., AI, Microsoft Office, spreadsheets, and communication tools).
Prior experience in an assistant manager or supervisory role, especially within technical services or industrial safety environments, is an advantage.
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Monitor and review daily unsettled VN transactions across Salam Alliance Group branches; liaise with Branch Managers on resolution and prepare weekly/monthly reports.
Record outreach sales accurately, ensure reports are submitted within deadlines, perform payment reconciliation and manage outreach-related financial matters.
Support submission of e-invoices for sales transactions, including Credit Notes (CN) and Debit Notes (DN), through the accounting system/MyTax portal; provide backup support for consolidated e-invoice submissions in CMS.
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